When Notifications are Enabled, staff will be informed every time a new student joins the queue. However, once the student's question has been resolved, the Notification doesn't disappear and must be dismissed/closed manually. Saving a reference and automatically closing answered notifications would make the remaining Notifications more relevant.
When Notifications are Enabled, staff will be informed every time a new student joins the queue. However, once the student's question has been resolved, the Notification doesn't disappear and must be dismissed/closed manually. Saving a reference and automatically closing answered notifications would make the remaining Notifications more relevant.