search

illinois / queue

A microservice queue for holding open office hours
University of Illinois/NCSA Open Source License
82 stars 37 forks source link

Hide new question form for on duty staff #57

Closed genevievehelsel closed 6 years ago

genevievehelsel commented 6 years ago

Dont think on duty staff needs to add a question to the queue. only reason I would see that being the case is if the staff wants to put a dummy question on the queue to mark the end of the queue.

in that case, maybe a button that would allow the queue to be closed for new questions, but allows the current questions to be viewed and answered?

Not sure if the button would encourage courses to just use one queue for eternity (instead of deleting and making new queues). Not sure if this would like to be avoided or not.

nwalters512 commented 6 years ago

This kind of touches on my broader question of if we even gain anything by making a new queue every day - I don't really see why that's necessary.

genevievehelsel commented 6 years ago

yeah I agree, the only point I see right now is so we can avoid people adding themselves to the queue well before office hours start / well after office hours end. but some type of staff button that would disable students adding themselves to the queue would help this issue.

nwalters512 commented 6 years ago

Yeah, a single queue would have to go hand-in-hand with some kind of concept of a queue being open or closed. This seems to be the model that advising is using; we could add specific support for that kind of queue, or just make it the default. That would definitely require some coordinating to make sure people understand the new model, though.