No image encoder was found for the request

[chicky994]

Hi team,

Our customer is having an issue with ImageResizer. The error: EPiServer.Global : Unhandled exception in ASP.NET ImageResizer.ImageProcessingException (0x80004005): Image Resizer: No image encoder was found for the request. at ImageResizer.Configuration.HttpModuleRequestAssistant.EstimateResponseInfo() at ImageResizer.InterceptModule.HandleRequest(HttpContext context, HttpModuleRequestAssistant ra, IVirtualFile vf) at ImageResizer.InterceptModule.CheckRequest_PostAuthorizeRequest(Object sender, EventArgs e) at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.<>c__DisplayClass285_0.<ExecuteStepImpl>b__0() at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step) at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Could you please help us to see what could be causing this problem?

Thanks,

[lilith]

Hi! Can you access /resizer.debug to get the version & config? Also, what was the url and querystring this is happening on?

On Fri, Nov 25, 2022, 1:27 AM Tuan Anh Nguyen @.***> wrote:

Hi team,

Our customer is having an issue with ImageResizer. The error: EPiServer.Global : Unhandled exception in ASP.NET ImageResizer.ImageProcessingException (0x80004005): Image Resizer: No image encoder was found for the request. at ImageResizer.Configuration.HttpModuleRequestAssistant.EstimateResponseInfo() at ImageResizer.InterceptModule.HandleRequest(HttpContext context, HttpModuleRequestAssistant ra, IVirtualFile vf) at ImageResizer.InterceptModule.CheckRequest_PostAuthorizeRequest(Object sender, EventArgs e) at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.<>c__DisplayClass285_0.b__0() at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step) at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Could you please help us to see what could be causing this problem?

Thanks,

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[chicky994]

Hi Lilith,

They are using the versions below: ImageResizere.Core: 4.0.1 ImageResizere.Plugins.EpiFocalPoint: 2.0.1 ImageResizer.Plugins.EPiServerBlobReader: 7.2.1.0

I'm not sure how to find the resizer.debug to get the config. Attached a capture request failed on Application Insight.

Please let me know if you need further information.

Thanks,

[lilith]

Please upgrade to 4.2.8, that version is over 5 years old.

On Fri, Nov 25, 2022, 2:02 AM Tuan Anh Nguyen @.***> wrote:

Hi Lilith,

They are using the versions below: ImageResizere.Core: 4.0.1 ImageResizere.Plugins.EpiFocalPoint: 2.0.1 ImageResizer.Plugins.EPiServerBlobReader: 7.2.1.0

I'm not sure how to find the resizer.debug to get the config. Attached a capture request failed on Application Insight. [image: ImageResizer] https://user-images.githubusercontent.com/102512763/203941749-020eab8f-b815-48c8-a861-a1d342f33f39.PNG

Please let me know if you need further information.

Thanks,

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[chicky994]

Hi Lilith,

Thank you for suggestion. I will let our customer know this.

Hope this helps.