imhotep / hass-unifi-access

Unifi Access Integration for Home Assistant
Apache License 2.0
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Status lock gets not updated #64

Closed ChineseStar98 closed 5 days ago

ChineseStar98 commented 2 weeks ago

Unifi Access Hub

If i unlock the door in home assistant it switches to open but even if the lock is locked again, home assistant still shows open

imhotep commented 2 weeks ago

@ChineseStar98 can you provide more details? Are you talking about the DPS sensor? The lock? Can you share some logs? Which home assistant version are you using? Which version of unifi access? Are you using polling?

ChineseStar98 commented 2 weeks ago

@ChineseStar98 can you provide more details? Are you talking about the DPS sensor? The lock? Can you share some logs? Which home assistant version are you using? Which version of unifi access? Are you using polling?

Sorry had to rush to the hospital earlier i didn't even realise i posted it xD Still wanted to edit more.

So i use acsess version 2.2.11 Hiome assistant Version 13.1 / core 2024.08.03 / supervisor 2024.08.0

The problem i have is that when i send the unlock command from home assistant the door unlocks (then it locks itself after 5sec) but home assistant still shows me the door as unlocked.

When I click to lock it again then of course o get the notification that locking is not supported.

So it seems to me as if the plugin does not get the wrong information about the locked status of the lock.

Once i reload the plugin it works again to unlock one time and then the same thing is happening.

I attached some screenshots.

It worked untill the last update of the plug in.

I will also try to set up a different home assistant ij an vm later to see if its a problem with my installation.

IMG-20240830-WA0007 IMG-20240830-WA0006 IMG-20240830-WA0005

iandogherty commented 2 weeks ago

+1, I get the exact same behaviour

imhotep commented 2 weeks ago

@ChineseStar98 what kind of hub do you have? Can you share actual log files in debug mode please? Try unlocking the door while logging.

iviemeister commented 2 weeks ago

There's currently no default case for the switch handling the different hub types - and "staying unlocked" after initial startup is a pretty good sign that there's yet another device_type out there. PR #65 adds a basic default handler.

imhotep commented 2 weeks ago

@iviemeister sure enough but verbose logs would show the “unknown” device type.

ChineseStar98 commented 2 weeks ago

@ChineseStar98 what kind of hub do you have? Can you share actual log files in debug mode please? Try unlocking the door while logging.

Good morning from Germany. Here are the log files and the hub is the standard door hub. (device version:4.6.2.0)

error_log.zip

iviemeister commented 2 weeks ago

Looking at your log (reformatted below), you have the 2nd generation of the UAH, which has a device_type of UAH-DOOR rather than UAH.

Same data format as the 1st gen, so PR #66 adds support for UAH-DOOR.

{
  "event": "access.data.device.update",
  "receiver_id": "",
  "event_object_id": "f4e2c6d6ff24",
  "save_to_history": false,
  "data": {
    "unique_id": "f4e2c6d6ff24",
    "name": "UA Hub Door",
    "alias": "",
    "device_type": "UAH-DOOR",
    "connected_uah_id": "f4e2c6d6ff24",
    "location_id": "c0ea782f-9522-454e-8996-c0ef6ebdd6b7",
    "firmware": "v4.6.2.0",
    "version": null,
    "ip": "192.168.1.250",
    "mac": "f4:e2:c6:d6:ff:24",
    "hw_type": "",
    "start_time": 1724374993,
    "security_check": false,
    "source": null,
    "bom_rev": "",
    "guid": "9af69ede-feaa-40c1-abe5-e85bed8afcd1",
    "need_advisory": false,
    "is_adopted": true,
    "is_managed": true,
    "is_connected": true,
    "is_online": true,
    "adopting": false,
    "location": {
      "unique_id": "c0ea782f-9522-454e-8996-c0ef6ebdd6b7",
      "name": "Main Door",
      "up_id": "edf1c705-8481-4d05-a5ff-635215802407",
      "timezone": "",
      "location_type": "door",
      "extra_type": "",
      "full_name": "UDM Pro - E - Main Door",
      "level": 0,
      "work_time": "[]",
      "work_time_id": "",
      "extras": {
        "uah-input_state_dps": "on",
        "uah-wiring_state_dps-neg": "off",
        "uah-wiring_state_dps-pos": "off"
      }
    },
    "door": {
      "unique_id": "c0ea782f-9522-454e-8996-c0ef6ebdd6b7",
      "name": "Main Door",
      "up_id": "edf1c705-8481-4d05-a5ff-635215802407",
      "timezone": "",
      "location_type": "door",
      "extra_type": "",
      "full_name": "UDM Pro - E - Main Door",
      "level": 0,
      "work_time": "[]",
      "work_time_id": "",
      "extras": {
        "uah-input_state_dps": "on",
        "uah-wiring_state_dps-neg": "off",
        "uah-wiring_state_dps-pos": "off"
      }
    },
    "floor": {
      "unique_id": "edf1c705-8481-4d05-a5ff-635215802407",
      "name": "E",
      "up_id": "16ac7075-3d5a-448c-9245-5dea545c3f90",
      "timezone": "",
      "location_type": "floor",
      "extra_type": "",
      "full_name": "UDM Pro - E",
      "level": 0,
      "work_time": "[]",
      "work_time_id": "",
      "extras": {}
    },
    "configs": [
      {
        "device_id": "f4e2c6d6ff24",
        "key": "input_state_ren",
        "value": "off",
        "tag": "input_state",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "output_aux_mode",
        "value": "normal",
        "tag": "uah_config",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "wiring_state_ren-pos",
        "value": "off",
        "tag": "wiring_state",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "hold_relay_seconds",
        "value": "5",
        "tag": "uah_config",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "wiring_state_ren-neg",
        "value": "off",
        "tag": "wiring_state",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "input_state_dps",
        "value": "on",
        "tag": "input_state",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "wiring_state_aux-wet-com",
        "value": "off",
        "tag": "wiring_state",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "wiring_state_aux-wet-no",
        "value": "off",
        "tag": "wiring_state",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "wiring_state_rel-neg",
        "value": "off",
        "tag": "wiring_state",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "wiring_state_lock-wet-no",
        "value": "on",
        "tag": "wiring_state",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "wiring_state_lock-dry-no",
        "value": "off",
        "tag": "wiring_state",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "alias",
        "value": "",
        "tag": "device_extra",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "wiring_state_12v-pos",
        "value": "off",
        "tag": "wiring_state",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "input_state_EMERGY",
        "value": "off",
        "tag": "input_state",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "wiring_state_support-bitmap",
        "value": "on",
        "tag": "wiring_state",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "port-mac-6",
        "value": "f4:e2:c6:d6:ff:24",
        "tag": "hub_action",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "lock_time_period",
        "value": "",
        "tag": "uah_config",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "aux_mode_wet",
        "value": "bell",
        "tag": "uah_config",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "dps_mode",
        "value": "nc",
        "tag": "uah_config",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "wiring_state_rex-pos",
        "value": "off",
        "tag": "wiring_state",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "wiring_state_poe-p4-camera2",
        "value": "off",
        "tag": "wiring_state",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "global_emergency",
        "value": "yes",
        "tag": "uah_config",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "wiring_state_dps-neg",
        "value": "off",
        "tag": "wiring_state",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "wiring_state_lock-dry-com",
        "value": "off",
        "tag": "wiring_state",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "wiring_state_lock-wet-nc",
        "value": "off",
        "tag": "wiring_state",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "input_state_rex",
        "value": "off",
        "tag": "input_state",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "wiring_state_lock-dry-nc",
        "value": "off",
        "tag": "wiring_state",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "wiring_state_aux-dry-cn",
        "value": "off",
        "tag": "wiring_state",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "wiring_state_bitmap",
        "value": "16826368",
        "tag": "wiring_state",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "wiring_state_poe-p2-enter",
        "value": "off",
        "tag": "wiring_state",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "wiring_state_poe-p1-exit",
        "value": "on",
        "tag": "wiring_state",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "wiring_state_aux-dry-no",
        "value": "off",
        "tag": "wiring_state",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "input_state_rel",
        "value": "off",
        "tag": "input_state",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "input_state_SW-EMERGY",
        "value": "off",
        "tag": "input_state",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "aux_delay_wet",
        "value": "0.1",
        "tag": "uah_config",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "wiring_state_rel-pos",
        "value": "off",
        "tag": "wiring_state",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "nacl_public_key",
        "value": "BYCwIElfYNCoPQiC83Ghj3iihVZZwMT4p5VzIiXby2M=",
        "tag": "credential",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "wiring_state_aux-wet-nc",
        "value": "off",
        "tag": "wiring_state",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "aux_delay_time",
        "value": "0.1",
        "tag": "uah_config",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "port-mac-1",
        "value": "f4:e2:c6:e4:82:05",
        "tag": "hub_action",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "aux_mode_dry",
        "value": "opener",
        "tag": "uah_config",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "ssh_password",
        "value": "knWoLVisEBCEyQdvYOZk",
        "tag": "credential",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "wiring_state_aux-dry-com",
        "value": "off",
        "tag": "wiring_state",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "lock_end_time",
        "value": "0",
        "tag": "uah_config",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "ssh_user",
        "value": "ui",
        "tag": "credential",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "wiring_state_lock-wet-com",
        "value": "on",
        "tag": "wiring_state",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "unlock_time_period",
        "value": "",
        "tag": "uah_config",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "lock_type",
        "value": "",
        "tag": "uah_config",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "wiring_state_poe-p3-camera",
        "value": "off",
        "tag": "wiring_state",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "wiring_state_aux-dry-nc",
        "value": "off",
        "tag": "wiring_state",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "wiring_state_12v-neg",
        "value": "off",
        "tag": "wiring_state",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "poe-type",
        "value": "802.3bt",
        "tag": "device_extra",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "uah_token",
        "value": "cdd6d861-631f-44b4-a636-9160be9b46ac",
        "tag": "uah_config",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "input_state_rly-lock_dry",
        "value": "off",
        "tag": "input_state",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "temp_lock_type",
        "value": "reset",
        "tag": "uah_config",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "cert_fingerprint",
        "value": "DA7B09EE1A54704C32642BC8F7414AB1774FBBB0",
        "tag": "credential",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "wiring_state_rex-neg",
        "value": "off",
        "tag": "wiring_state",
        "source": ""
      },
      {
        "device_id": "f4e2c6d6ff24",
        "key": "wiring_state_dps-pos",
        "value": "off",
        "tag": "wiring_state",
        "source": ""
      }
    ],
    "update": null,
    "update_manual": {
      "device_version_upgrade_status": {
        "completed": false,
        "is_waiting": false,
        "is_upgrading": false,
        "upgrade_seconds": 0,
        "timed_out": false,
        "failed": false,
        "failure_reason": "",
        "is_downloading": false
      },
      "from_version": "",
      "last_upgrade_start_time": null,
      "last_upgrade_success": null,
      "last_upgrade_failure_reason": ""
    },
    "capabilities": [
      "pin_code",
      "is_hub",
      "identity_is_hub",
      "dps_alarm",
      "input_mode_switch",
      "aux_alarm",
      "aux_delay_time",
      "hold_time_0.1s",
      "lock_relay_report",
      "ssh_change",
      "door_bell",
      "multi_unlock_schedule",
      "support_ui_account",
      "aux_option_change",
      "unlock_time_period",
      "incremental_update_setting",
      "mqtt_topic_update_setting",
      "mobile_unlock_ver2"
    ],
    "resource_name": "UDM Pro - E - Main Door - UA-HUB-DOOR-FF24",
    "display_model": "UA Hub Door",
    "revision": "1724992417356310872",
    "revision_update_time": 1724992420,
    "version_update_time": -62135596800,
    "firmware_update_time": -62135596800,
    "adopt_time": 1712762464,
    "model": "UA Hub Door",
    "images": {
      "xs": "https://static.ui.com/fingerprint/ui/icons/ca4c65f9-303b-4a05-a7a7-a3632691ff1d_25x25.png",
      "s": "https://static.ui.com/fingerprint/ui/icons/ca4c65f9-303b-4a05-a7a7-a3632691ff1d_32x32.png",
      "m": "https://static.ui.com/fingerprint/ui/icons/ca4c65f9-303b-4a05-a7a7-a3632691ff1d_51x51.png",
      "l": "https://static.ui.com/fingerprint/ui/icons/ca4c65f9-303b-4a05-a7a7-a3632691ff1d_64x64.png",
      "xl": "https://static.ui.com/fingerprint/ui/icons/ca4c65f9-303b-4a05-a7a7-a3632691ff1d_101x101.png",
      "xxl": "https://static.ui.com/fingerprint/ui/icons/ca4c65f9-303b-4a05-a7a7-a3632691ff1d_128x128.png",
      "base": "icons/ca4c65f9-303b-4a05-a7a7-a3632691ff1d_257x257.png"
    }
  }
}
ChineseStar98 commented 2 weeks ago

Looking at your log (reformatted below), you have the 2nd generation of the UAH, which has a device_type of UAH-DOOR rather than UAH.

Same data format as the 1st gen, so PR #66 adds support for UAH-DOOR.

@iviemeister Yeah i saw that too so i editet the hub.py to include UAH-DOOR but no matter what i try HA always find the hub as device type UAH

Is there somthing i am missing?

and btw Thany you guys so much for the fast responses to my problem

ChineseStar98 commented 2 weeks ago

@iviemeister

okay i rebootet it another time and now it shows this:

Screenshot 2024-08-31 080949

iviemeister commented 2 weeks ago

The display name "UAH" shown there is currently hard-coded in door.py, not dynamically updated from the actual hardware model.

Looks like you disabled the integration, and it left the device disabled when you turned it back on?

Remove and re-add the integration, with the UAH-DOOR changes applied, and let it re-detect your setup. Then check the logs again.

ChineseStar98 commented 2 weeks ago

The display name "UAH" shown there is currently hard-coded in door.py, not dynamically updated from the actual hardware model.

Looks like you disabled the integration, and it left the device disabled when you turned it back on?

Remove and re-add the integration, with the UAH-DOOR changes applied, and let it re-detect your setup. Then check the logs again.

@iviemeister Thats exactly what i was doing when you wrote and now eyerything workes again like it should.

Without the reboots it did not work in my case. Thank you so much for the help.

iandogherty commented 2 weeks ago

Sounds like this is the solution I need, but being a code noob could you tell me how I get the version with the new Pull Request, or just get the new Pull Request and add it to my installation?

On Sat, 31 Aug 2024 at 07:37, ChineseStar98 @.***> wrote:

The display name "UAH" shown there is currently hard-coded in door.py, not dynamically updated from the actual hardware model.

Looks like you disabled the integration, and it left the device disabled when you turned it back on?

Remove and re-add the integration, with the UAH-DOOR changes applied, and let it re-detect your setup. Then check the logs again.

@iviemeister https://github.com/iviemeister Thats exactly what i was doing when you wrote and now eyerything workes again like it should.

  • Unistalled the integration.
  • Reboot HA
  • Reinstall the integration and make the changes to the door.py
  • Reboot HA
  • Add Hub new

Without the reboots it did not work in my case. Thank you so much for the help.

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ChineseStar98 commented 2 weeks ago

Sounds like this is the solution I need, but being a code noob could you tell me how I get the version with the new Pull Request, or just get the new Pull Request and add it to my installation?

@iandogherty

the easiest way is if you have studio code server installed in your HA instalation. If not its easy to install in the plugins menu.

one you open the SCS Navigate to cutom components/unifi-acces/hub.py In this file you have to add two new lines of code as described in PR #66 after thet follow my previos instuctions

Hope it helps, am sure they will relays an update that fixes it soon too

iandogherty commented 2 weeks ago

Thanks, did that. The reverse is now true for me: i.e. door always shows locked in HA even though the lock responds properly

On Sat, 31 Aug 2024, 10:18 ChineseStar98, @.***> wrote:

Sounds like this is the solution I need, but being a code noob could you tell me how I get the version with the new Pull Request, or just get the new Pull Request and add it to my installation?

@iandogherty https://github.com/iandogherty

the easiest way is if you have studio code server installed in your HA instalation. If not its easy to install in the plugins menu.

one you open the SCS Navigate to cutom components/unifi-acces/hub.py In this file below line 444 you have to add two new lines of code as described in PR #66 https://github.com/imhotep/hass-unifi-access/pull/66 after thet follow my previos instuctions

Hope it helps, am sure they will relays an update that fixes it soon too

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imhotep commented 2 weeks ago

The display name "UAH" shown there is currently hard-coded in door.py, not dynamically updated from the actual hardware model.

This is inaccurate. The hub type is not detected on startup because there is currently no easy to way to determine which hub type a door/gate is attached to.

@iandogherty can you please share some logs?

imhotep commented 1 week ago

Alright. I drafted a new release v1.2.3 that includes @iviemeister 's patch for UAH-Door. Let me know if it works! Closing this for now.

iandogherty commented 1 week ago

hey - happy to share logs; but can you tell me which ones you need and how i generate them? (have downloaded 1.23 and no difference btw so you'll need these logs). appreciate your help.

On Sat, 31 Aug 2024 at 17:29, Anis Kadri @.***> wrote:

The display name "UAH" shown there is currently hard-coded in door.py, not dynamically updated from the actual hardware model.

This is inaccurate https://github.com/imhotep/hass-unifi-access/blob/main/custom_components/unifi_access/hub.py#L389. The hub type is not detected on startup because there is currently no easy to way to determine which hub type a door/gate is attached to.

@iandogherty https://github.com/iandogherty can you please share some logs?

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imhotep commented 1 week ago

@iandogherty the easiest way to get useful logs is to:

unifi access logs

imhotep commented 5 days ago

@iandogherty I am going to close this one. If you still are facing issues, please re-open and share some logs.

iandogherty commented 5 days ago

Hi there - I thought I had shared some logs, but here they are again. Let me know if they help.

On Mon, 9 Sept 2024 at 18:24, Anis Kadri @.***> wrote:

@iandogherty https://github.com/iandogherty I am going to close this one. If you still are facing issues, please re-open and share some logs.

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imhotep commented 5 days ago

@iandogherty you need to attach them to the github issue. Replying to the email notification with an attachment won't work.

iandogherty commented 5 days ago

Aha, thanks, I'll do that. Told you I was a noob!

On Mon, 9 Sept 2024, 18:37 Anis Kadri, @.***> wrote:

@iandogherty https://github.com/iandogherty you need to attach them to the github issue https://github.com/imhotep/hass-unifi-access/issues/64. Replying to the email notification with an attachment won't work.

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