Open MatthewReed303 opened 1 year ago
Which file did you download? How did you download it? Can you please provide a step by step instruction to replicated the issue?
Hi, it's the download page on my self hosted server. I have attached link to image indicating which one it is. https://imgur.com/pvIwsdG
Did you try running the exe with the command line flags? The program is downloaded from the server, it cannot download unless it can find the server. Also is the sever public with ssl?
I followed this tutorial https://www.youtube.com/watch?v=t-TFvr7sZ6M You can see from 26 min he uses the win installer 32/64 and uses no extra command line? His comes up with a connection popup to connect and install etc
Yes my server is public with ssl
Describe the bug Downloading the Resident Agents Windows Installer (x64/x86) and installing it does not display the installer or load any further. You accept the install via microsoft screen and run as admin and then a loading indicator displays for a few seconds and that's it. I have noticed the file is only 280kb? Where as the other 32 and 64 bit files are 100mb +
I have tried the installer on both Windows 10 and 11 with the same results
The Portable Instant Support Clients downloads and works fine.
To Reproduce Steps to reproduce the behavior:
Remotely Version Server 2023.02.14.2047
Expected Behavior The installer should open to the remotely service installer
Desktop (please complete the following information):