Closed adri1m64 closed 3 weeks ago
The error is kind of strange. If you download one of the files with a broken thumbnail, can you view it locally on your computer? What sort of system are you running Immich on, and how much RAM does it have?
Yes, even in Immich the video can be played and if i put my mouse on it shows me the preview, but only the thumbanil can't be generated.
Immich is in a docker in a linux in a proxmox, and the linux has 10 gb of ram
I have that same problem. I attached a sample file that you can use. It's the same issue as #10979 I just misidentified it as failing to transcode. I fixed it for me by manually transcoding all the videos with ffmpeg into a mp4. 00465.MTS.zip
My system is Immich (v1.120.2) in a docker container running on a fedora 41 system with 64 GB of ram.
The bug
Hello,
My thumbnail are not generating on my .MTS videos (not all). It happens suddenly not after an update. Just few doesn't work on 1500 videos and 15000 photos.
Except this, Immich is incredible, my new baby.
Thank you so much
The OS that Immich Server is running on
Ubuntu 24.04.1 LTS
Version of Immich Server
v1.119.1
Version of Immich Mobile App
v1.119.1
Platform with the issue
Your docker-compose.yml content
Your .env content
Reproduction steps
1. 2. 3. ...
Relevant log output
Additional information
No response