Closed bibinisacmohan closed 1 year ago
If you use the default docker-compose file, do you encounter the error?
Yes. I think it might be because of either the number of assets (hence the timeout) or bad metadata related to some assets. For example, Google Photos tagged some of the assets with 2046 as the year.
On Sat, Mar 18, 2023 at 10:41 AM, Alex @.***> wrote:
If you use the default docker-compose file, do you encounter the error?
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Can you share the mobile log in csv form, you can use the share function on the top right of the log page.
The share log option brings up the share card. But no options work from that point. I have tried airdrop, files, and messaging myself. Not sure if it's just me or if anyone else has a problem with share.
On Sat, Mar 18, 2023 at 10:54 AM, Alex @.***> wrote:
Can you share the mobile log in csv form, you can use the share function on the top right of the log page.
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The share log option brings up the share card. But no options work from that point. I have tried airdrop, files, and messaging myself. Not sure if it's just me or if anyone else has a problem with share. …
Adding a +1 for the sharing of mobile app log file seemingly not working on iOS :(
I believe this issue is fixed in 1.54
This is still occurring. Based on what I am seeing, the app is not downloading any of the remote assets. Here is the stack trace- #0 ApiClient.invokeAPI (package:openapi/api_client.dart:125)
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@bibinisacmohan hello what version of the app are you on and can you help us share the whole log please?
Please see the version info belowThe log is attached.Thanks!On Apr 23, 2023, at 1:25 PM, Alex @.***> wrote: @bibinisacmohan hello what version of the app are you on and can you help us share the whole log please?
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@bibinisacmohan Hello i don't think sending the log through email reply would work for GitHub issue. You will have to do it from GitHub
Immich_log_2023-04-23T17:43:01.771548.csv
Here you go! Thanks for the hint.
There are HTTP BadRequest errors, so either the connection was unstable OR there were errors on the server (that should be visible in the logs of immich-server)
Closing, as it's likely a version/deployment issue, not an immich bug.
The bug
I believe this is a timeout error of some sort. The app does connect, but the sync for remote assets fails.
Tried the following
Here is the image of what is displayed on the iOS app log-![IMG_2025](https://user-images.githubusercontent.com/125105686/226112244-4d9516b6-9f92-489c-a5f9-d2af3f0532a5.png)
Also, the server log is attached. Immich-server.csv
The OS that Immich Server is running on
Synology 920+ Docker
Version of Immich Server
1.50.1
Version of Immich Mobile App
1.50.0 build.88
Platform with the issue
Your docker-compose.yml content
Your .env content
Reproduction steps
Additional information
No response