immich-app / immich

High performance self-hosted photo and video management solution.
https://immich.app
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[BUG] time zone displacement out of range #4264

Closed Zutart closed 1 year ago

Zutart commented 1 year ago

The bug

After moving to v1.79.1, I started getting a generic "Error - Internal server error (Immich server error)" messages. The logs are as follows, and my deployment strategy has been to use the docker compose file within unRAID v6.12.4

`immich_postgres | 2023-09-28 17:41:26.350 UTC [58] ERROR: time zone displacement out of range: "+127136-10-01T00:00:00.000Z"

immich_postgres | 2023-09-28 17:41:26.350 UTC [58] CONTEXT: unnamed portal parameter $3 = '...'

immich_postgres | 2023-09-28 17:41:26.350 UTC [58] STATEMENT: SELECT "asset"."id" AS "asset_id", "asset"."deviceAssetId" AS "asset_deviceAssetId", "asset"."ownerId" AS "asset_ownerId", "asset"."libraryId" AS "asset_libraryId", "asset"."deviceId" AS "asset_deviceId", "asset"."type" AS "asset_type", "asset"."originalPath" AS "asset_originalPath", "asset"."resizePath" AS "asset_resizePath", "asset"."webpPath" AS "asset_webpPath", "asset"."thumbhash" AS "asset_thumbhash", "asset"."encodedVideoPath" AS "asset_encodedVideoPath", "asset"."createdAt" AS "asset_createdAt", "asset"."updatedAt" AS "asset_updatedAt", "asset"."fileCreatedAt" AS "asset_fileCreatedAt", "asset"."fileModifiedAt" AS "asset_fileModifiedAt", "asset"."isFavorite" AS "asset_isFavorite", "asset"."isArchived" AS "asset_isArchived", "asset"."isExternal" AS "asset_isExternal", "asset"."isReadOnly" AS "asset_isReadOnly", "asset"."isOffline" AS "asset_isOffline", "asset"."checksum" AS "asset_checksum", "asset"."duration" AS "asset_duration", "asset"."isVisible" AS "asset_isVisible", "asset"."livePhotoVideoId" AS "asset_livePhotoVideoId", "asset"."originalFileName" AS "asset_originalFileName", "asset"."sidecarPath" AS "asset_sidecarPath", "exifInfo"."assetId" AS "exifInfo_assetId", "exifInfo"."description" AS "exifInfo_description", "exifInfo"."exifImageWidth" AS "exifInfo_exifImageWidth", "exifInfo"."exifImageHeight" AS "exifInfo_exifImageHeight", "exifInfo"."fileSizeInByte" AS "exifInfo_fileSizeInByte", "exifInfo"."orientation" AS "exifInfo_orientation", "exifInfo"."dateTimeOriginal" AS "exifInfo_dateTimeOriginal", "exifInfo"."modifyDate" AS "exifInfo_modifyDate", "exifInfo"."timeZone" AS "exifInfo_timeZone", "exifInfo"."latitude" AS "exifInfo_latitude", "exifInfo"."longitude" AS "exifInfo_longitude", "exifInfo"."projectionType" AS "exifInfo_projectionType", "exifInfo"."city" AS "exifInfo_city", "exifInfo"."livePhotoCID" AS "exifInfo_livePhotoCID", "exifInfo"."state" AS "exifInfo_state", "exifInfo"."country" AS "exifInfo_country", "exifInfo"."make" AS "exifInfo_make", "exifInfo"."model" AS "exifInfo_model", "exifInfo"."lensModel" AS "exifInfo_lensModel", "exifInfo"."fNumber" AS "exifInfo_fNumber", "exifInfo"."focalLength" AS "exifInfo_focalLength", "exifInfo"."iso" AS "exifInfo_iso", "exifInfo"."exposureTime" AS "exifInfo_exposureTime", "exifInfo"."fps" AS "exifInfo_fps", "exifInfo"."exifTextSearchableColumn" AS "exifInfo_exifTextSearchableColumn" FROM "assets" "asset" LEFT JOIN "exif" "exifInfo" ON "exifInfo"."assetId"="asset"."id" WHERE "asset"."isVisible" = true AND "asset"."ownerId" = $1 AND "asset"."isArchived" = $2 AND date_trunc('month', "fileCreatedAt") = $3 ORDER BY "asset"."fileCreatedAt" DESC

immich_server | [Nest] 8 - 09/28/2023, 5:41:26 PM ERROR [ExceptionsHandler] time zone displacement out of range: "+127136-10-01T00:00:00.000Z"

immich_server | QueryFailedError: time zone displacement out of range: "+127136-10-01T00:00:00.000Z"

immich_server | at PostgresQueryRunner.query (/usr/src/app/node_modules/typeorm/driver/postgres/PostgresQueryRunner.js:211:19)

immich_server | at process.processTicksAndRejections (node:internal/process/task_queues:95:5)

immich_server | at async SelectQueryBuilder.loadRawResults (/usr/src/app/node_modules/typeorm/query-builder/SelectQueryBuilder.js:2183:25)

immich_server | at async SelectQueryBuilder.executeEntitiesAndRawResults (/usr/src/app/node_modules/typeorm/query-builder/SelectQueryBuilder.js:2034:26)

immich_server | at async SelectQueryBuilder.getRawAndEntities (/usr/src/app/node_modules/typeorm/query-builder/SelectQueryBuilder.js:684:29)

immich_server | at async SelectQueryBuilder.getMany (/usr/src/app/node_modules/typeorm/query-builder/SelectQueryBuilder.js:750:25)

immich_server | at async AssetService.getByTimeBucket (/usr/src/app/dist/domain/asset/asset.service.js:166:24)

immich_server | at async /usr/src/app/node_modules/@nestjs/core/router/router-execution-context.js:46:28

immich_server | at async /usr/src/app/node_modules/@nestjs/core/router/router-proxy.js:9:17`

The OS that Immich Server is running on

unRAID 6.12.4

Version of Immich Server

v1.79.1

Version of Immich Mobile App

NA

Platform with the issue

Your docker-compose.yml content

version: "3.8"

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    command: ["start-server.sh"]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    env_file:
      - .env
    depends_on:
      - redis
      - database
      - typesense
    restart: always

  immich-microservices:
    container_name: immich_microservices
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    command: ["start-microservices.sh"]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    env_file:
      - .env
    depends_on:
      - redis
      - database
      - typesense
    restart: always

  immich-machine-learning:
    container_name: immich_machine_learning
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - model-cache:/cache
    env_file:
      - .env
    restart: always

  immich-web:
    container_name: immich_web
    image: ghcr.io/immich-app/immich-web:${IMMICH_VERSION:-release}
    env_file:
      - .env
    restart: always

  typesense:
    container_name: immich_typesense
    image: typesense/typesense:0.24.0
    environment:
      - TYPESENSE_API_KEY=${TYPESENSE_API_KEY}
      - TYPESENSE_DATA_DIR=/data
    logging:
      driver: none
    volumes:
      - tsdata:/data
    restart: always

  redis:
    container_name: immich_redis
    image: redis:6.2-alpine
    restart: always

  database:
    container_name: immich_postgres
    image: postgres:14-alpine
    env_file:
      - .env
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      PG_DATA: /var/lib/postgresql/data
    volumes:
      - pgdata:/var/lib/postgresql/data
    restart: always

  immich-proxy:
    container_name: immich_proxy
    image: ghcr.io/immich-app/immich-proxy:${IMMICH_VERSION:-release}
    environment:
      # Make sure these values get passed through from the env file
      - IMMICH_SERVER_URL
      - IMMICH_WEB_URL
    ports:
      - 2283:8080
    depends_on:
      - immich-server
    restart: always

volumes:
  pgdata:
  model-cache:
  tsdata:

Your .env content

###################################################################################
# Database
###################################################################################

# NOTE: The following four database variables support Docker secrets by adding a *_FILE suffix to the variable name
# See the docker-compose documentation on secrets for additional details: https://docs.docker.com/compose/compose-file/compose-file-v3/#secrets
DB_HOSTNAME=immich_postgres
DB_USERNAME=postgres
DB_PASSWORD=postgres
DB_DATABASE_NAME=immich

# Optional Database settings:
# DB_PORT=5432

###################################################################################
# Redis
###################################################################################

REDIS_HOSTNAME=immich_redis

# REDIS_URL will be used to pass custom options to ioredis.
# Example for Sentinel
# {"sentinels":[{"host":"redis-sentinel-node-0","port":26379},{"host":"redis-sentinel-node-1","port":26379},{"host":"redis-sentinel-node-2","port":26379}],"name":"redis-sentinel"}
# REDIS_URL=ioredis://eyJzZW50aW5lbHMiOlt7Imhvc3QiOiJyZWRpcy1zZW50aW5lbDEiLCJwb3J0IjoyNjM3OX0seyJob3N0IjoicmVkaXMtc2VudGluZWwyIiwicG9ydCI6MjYzNzl9XSwibmFtZSI6Im15bWFzdGVyIn0=

# Optional Redis settings:

# Note: these parameters are not automatically passed to the Redis Container
# to do so, please edit the docker-compose.yml file as well. Redis is not configured
# via environment variables, only redis.conf or the command line

# REDIS_PORT=6379
# REDIS_DBINDEX=0
# REDIS_USERNAME=
# REDIS_PASSWORD=
# REDIS_SOCKET=

###################################################################################
# Upload File Location
#
# This is the location where uploaded files are stored.
###################################################################################

UPLOAD_LOCATION={local path}

###################################################################################
# Typesense
###################################################################################
TYPESENSE_API_KEY={key}
# TYPESENSE_ENABLED=false
# TYPESENSE_URL uses base64 encoding for the nodes json.
# Example JSON that was used:
# [
#      { 'host': 'typesense-1.example.net', 'port': '443', 'protocol': 'https' },
#      { 'host': 'typesense-2.example.net', 'port': '443', 'protocol': 'https' },
#      { 'host': 'typesense-3.example.net', 'port': '443', 'protocol': 'https' },
#  ]
# TYPESENSE_URL={url}

###################################################################################
# Reverse Geocoding
#
# Reverse geocoding is done locally which has a small impact on memory usage
# This memory usage can be altered by changing the REVERSE_GEOCODING_PRECISION variable
# This ranges from 0-3 with 3 being the most precise
# 3 - Cities > 500 population: ~200MB RAM
# 2 - Cities > 1000 population: ~150MB RAM
# 1 - Cities > 5000 population: ~80MB RAM
# 0 - Cities > 15000 population: ~40MB RAM
####################################################################################

# DISABLE_REVERSE_GEOCODING=false
# REVERSE_GEOCODING_PRECISION=3

####################################################################################
# WEB - Optional
#
# Custom message on the login page, should be written in HTML form.
# For example:
# PUBLIC_LOGIN_PAGE_MESSAGE="This is a demo instance of Immich.<br><br>Email: <i>demo@demo.de</i><br>Password: <i>demo</i>"
####################################################################################

PUBLIC_LOGIN_PAGE_MESSAGE=

####################################################################################
# Alternative Service Addresses - Optional
#
# This is an advanced feature for users who may be running their immich services on different hosts.
# It will not change which address or port that services bind to within their containers, but it will change where other services look for their peers.
# Note: immich-microservices is bound to 3002, but no references are made
####################################################################################

IMMICH_WEB_URL=http://immich-web:3000
IMMICH_SERVER_URL=http://immich-server:3001
IMMICH_MACHINE_LEARNING_URL=http://immich-machine-learning:3003

####################################################################################
# Alternative API's External Address - Optional
#
# This is an advanced feature used to control the public server endpoint returned to clients during Well-known discovery.
# You should only use this if you want mobile apps to access the immich API over a custom URL. Do not include trailing slash.
# NOTE: At this time, the web app will not be affected by this setting and will continue to use the relative path: /api
# Examples: http://localhost:3001, http://immich-api.example.com, etc
####################################################################################

#IMMICH_API_URL_EXTERNAL=http://localhost:3001

###################################################################################
# Immich Version - Optional
#
# This allows all immich docker images to be pinned to a specific version. By default, 
# the version is "release" but could be a specific version, like "v1.59.0".
###################################################################################

#IMMICH_VERSION=

Reproduction steps

1. Start stack
2. Wait for full boot up
3. Log into site
4. Observe error on screen and pull logs listed above

Additional information

No response

etnoy commented 1 year ago

Sounds like you have a photo or video with a very weird metadata

karolgoluch commented 1 year ago

Same is happening to me. How to find which of my >50K files are having weird metadata?

Rihcus commented 1 year ago

Same is happening to me. How to find which of my >50K files are having weird metadata?

One way (assuming you uploaded to your server rather than used libraries) is to find a block of photos and videos that have their time wrong and bulk download them (using web ui). The extract the zip file.

Then grab a copy of exif tool https://exiftool.org/

Next run exif tool in the extracted download zip folder (command bellow tested for mac, ./ means check all files in folder)

exiftool -AllDates ./

If all the dates or off in the folder you can use this command to readjust the dates

exiftool -AllDates='2017:07:10 16:15:00' ./

Finally upload the new updated files to immich and wait for the scan to complete. Verify the metadata is fixed. Once done delete the old files from web ui.

One last note if you are using libraries you can archive the files (although this does waste space and may not be practicaly for large photos/vidoes).

asonu0917 commented 1 year ago

Hi @Zutart @karolgoluch I have encountered a similar issue on a video. I have located that with the app. Screenshot_20230930-134637

With exiftool, I got the following:

...
Create Date                     : 171546:07:25 06:45:24
...

Thanks @Rihcus for the tips.

Zutart commented 1 year ago

@asonu0917 @karolgoluch that 100% has to be it. I just finished up my Google takeout import and as soon as you mentioned the exif issue I realized I'm an idiot and imported the originals instead of the files I exif fixed

Super grateful for the help, super not looking forward to starting from scratch but that's what I get to trying to import photos during a meeting!

Closing this one down as it's definitely a me issue

asonu0917 commented 1 year ago

@Zutart yes, mine was also from Google takeout. Not sure why only 1 video have that issue.

Zutart commented 1 year ago

Same here actually @asonu0917 just found it (and by found it I mean I logged into Immich and it was the literal first video missing a number in the date) but hopefully that'll be all it takes!