[BUG] Panoramic images do not appear properly

[finickyFalcon5]

When uploading images from my computer, using the web interface, panoramic image thumbnails appear as a grey box with the image filename (generated by Immich). The images do not open when clicked.

[alextran1502]

Can you include a picture for testing and debugging?

[finickyFalcon5]

I just tried to upload a sample image here and got a warning that the file is too big. So I resampled the image to 25% and uploaded it to Immich and it worked. So the issue is not panoramic images but image size. I uploaded the original image here: https://filen.io/d/6e5a00d5-8825-4d61-81fc-34b7ccae2b83#!4sdyQgfOIyYkXJRMmRpzjUAW3fKph8oX It is 15.1 MB.

[alextran1502]

Do you have file size limiting on your reverse proxy? On Mon, Oct 10, 2022 at 8:01 PM finickyFalcon5 @.***> wrote:

I just tried to upload a sample image here and got a warning that the file is too big. So I resampled the image to 25% and uploaded it to Immich and it worked. So the issue is not panoramic images but image size. I uploaded the original image here: https://filen.io/d/6e5a00d5-8825-4d61-81fc-34b7ccae2b83#!4sdyQgfOIyYkXJRMmRpzjUAW3fKph8oX http://url It is 15.1 MB.

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[finickyFalcon5]

I don't know. I downloaded the docker-compose and env files and other than setting the backup location, I just ran the docker-compose file as is.

[raisinbear]

Hi, maybe let me add a note here, too. I noticed the same but only when uploading a folder (edit: via CLI app) containing many images, including several quite large (> 11 MB) panoric images, all at once. On the server side, I saw that the microservices container would restart every few minutes afterwards. All I could get out of the logs was a segmentation fault reported by the microservices container. After all in all 8 restarts, immich ran stable again and all thumbnails for other images had appeared, but not for the largest panoramic images. Deleting them and readding them one by one worked fine, so I'm still trying to figure out how to reproduce this properly.

[zackpollard]

I tried uploading this image to my instance and got this error in the microservices

[alextran1502]

Fixed in #847