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immich-app / immich

High performance self-hosted photo and video management solution.
https://immich.app
GNU Affero General Public License v3.0
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Photos backed up on the background are displayed as not uploaded #9136

Closed mio-19 closed 2 weeks ago

mio-19 commented 2 weeks ago

The bug

My recent photos and videos have been processed by background backup. But they appear to be local only on the app even after refreshing. Screenshot_20240428_210205 Screenshot_20240428_210307 These two screenshots are processed by foreground backup and they also have incorrect state. Screenshot_20240428_210354 Screenshot_20240428_210404

Log Immich_log_2024-04-28T210814.712809.log

The OS that Immich Server is running on

Arch

Version of Immich Server

1.102.3

Version of Immich Mobile App

1.102.2 Android

Platform with the issue

Your docker-compose.yml content

https://github.com/immich-app/immich/releases/download/v1.102.3/docker-compose.yml

Your .env content

https://github.com/immich-app/immich/releases/download/v1.102.3/example.env

Reproduction steps

1. Enable foreground and background backup
2. Take photos 
3. See the error
...

Relevant log output

No response

Additional information

No response

thomasss02 commented 2 weeks ago

This happens to me too To see the status of the backup I had to logout and re-login

johnvanham commented 2 weeks ago

Same problem for me with same versions. Logging out and back in as suggested by @thomasss02 fixed it for me as well.

thomasss02 commented 2 weeks ago

In addition, when you try to add an asset (with the wrong backup status) to an album it says the asset hasn't been backed up yet.

Tyree commented 2 weeks ago

Same here... For the past couple weeks the Android app shows none of the latest photos have been uploaded (cloud icon with a line through it). But if I look on the web, the photos have been uploaded. In the backup setting on the app, the Total and Backup numbers have been in-sync for months, but now Total is 7374 and Backup is 7428. I stay on top of the updates as they come out. Just updated to version 1.102.3. Logging out and back in fixed it, but as soon as I took more photos, it did it again.

Also the photos show on the wrong days. Photos from 4/27 are listed under 4/25 and photos from 4/28 are listed under 4/27. (Only on Android app - on the web it's correct) - I know this is another documented issue.

alextran1502 commented 2 weeks ago

Will be fixed in #9149

mio-19 commented 4 days ago

Will be fixed in #9149

I am still having this issue on 1.103.1

thomasss02 commented 3 days ago

Will be fixed in #9149

I am still having this issue on 1.103.1

Also for me with version v1.103.1

Tyree commented 3 days ago

Will be fixed in #9149

I am still having this issue on 1.103.1

Same here. Definitely not fixed.

Thoroslives commented 1 day ago

Yes i am as well. Same issue latest release. Not fixed

Tyree commented 1 day ago

1.105 seems to have fixed it. All the cloud icon overlays have checks in them. Even when I take a new photo. Thanks! @alextran1502 et al! :-)