iOS app background sync fails

sidamos commented 5 months ago

The bug

I get a notification on my iPhone that Immich background sync starts. Shortly after, I get another notification that background sync failed. However, there are no new photos to sync since last time I synced manually. When I then start the app, the manual backup start button is disabled, of course, because there are no new photos. For the time when I got the 2 notifications (12:18), there is nothing in the app log. I started the app at 12:20.

The OS that Immich Server is running on

Gentoo Linux Docker

Version of Immich Server

v1.103.1

Version of Immich Mobile App

v1.103.0 build 155

Platform with the issue

[ ] Server
[ ] Web
[X] Mobile

Your docker-compose.yml content

name: immich

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    command: ['start.sh', 'immich']
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    ports:
      - 2283:3001
    depends_on:
      - redis
      - database
    restart: always

  immich-microservices:
    container_name: immich_microservices
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/hardware-transcoding
    #   file: hwaccel.transcoding.yml
    #   service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding
    command: ['start.sh', 'microservices']
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    depends_on:
      - redis
      - database
    restart: always

  immich-machine-learning:
    container_name: immich_machine_learning
    # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag.
    # Example tag: ${IMMICH_VERSION:-release}-cuda
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration
    #   file: hwaccel.ml.yml
    #   service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    restart: always

  redis:
    container_name: immich_redis
    image: registry.hub.docker.com/library/redis:6.2-alpine@sha256:84882e87b54734154586e5f8abd4dce69fe7311315e2fc6d67c29614c8de2672
    restart: always

  database:
    container_name: immich_postgres
    image: registry.hub.docker.com/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
    volumes:
      - ${DB_DATA_LOCATION}:/var/lib/postgresql/data
    restart: always

volumes:
  model-cache:

Your .env content

# The location where your uploaded files are stored
UPLOAD_LOCATION=/extra/immich
# The location where your database files are stored
DB_DATA_LOCATION=/root/immich/postgres

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release

# Connection secret for postgres. You should change it to a random password
DB_PASSWORD=xxx

# The values below this line do not need to be changed
###################################################################################
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

Reproduction steps

1. All content is in sync
2. Notifications mentioned above appear
3.
...

Relevant log output

2024-05-07 12:20:41.647711 | INFO     | BackupNotifier       | _getBackupAlbumsInfo: Found 18 available albums |
2024-05-07 12:20:41.647249 | INFO     | BackupNotifier       | Found 18 local albums |
2024-05-07 12:20:31.598336 | INFO     | AssetNotifier        | Load assets: 166ms |
2024-05-07 12:20:31.598318 | INFO     | AlbumService         | Syncing completed. Changes: false |
2024-05-07 12:20:31.585086 | INFO     | AlbumService         | Found 4 device albums |
2024-05-07 12:20:31.526868 | INFO     | AssetNotifier        | Load partner assets: 94ms |
2024-05-07 12:20:31.458273 | INFO     | BackupNotifier       | _getBackupAlbumsInfo: Found 18 available albums |
2024-05-07 12:20:31.456814 | INFO     | BackupNotifier       | Found 18 local albums |
2024-05-07 12:20:31.437550 | INFO     | BackupNotifier       | [_resumeBackup] Start back up |
2024-05-07 10:34:52.329521 | INFO     | AssetNotifier        | Load partner assets: 157ms |
2024-05-07 10:34:52.328028 | INFO     | AssetNotifier        | Load assets: 134ms |
2024-05-07 10:34:52.327995 | INFO     | AlbumService         | Syncing completed. Changes: false |
2024-05-07 10:34:52.314200 | INFO     | AlbumService         | Found 4 device albums |
2024-05-07 10:34:52.312388 | INFO     | AlbumService         | refreshDeviceAlbums is already in progress |
2024-05-07 10:34:52.196082 | INFO     | BackupNotifier       | _getBackupAlbumsInfo: Found 18 available albums |
2024-05-07 10:34:52.194957 | INFO     | BackupNotifier       | Found 18 local albums |
2024-05-07 10:34:52.168016 | INFO     | BackupNotifier       | [_resumeBackup] Start back up |
2024-05-07 10:34:52.106121 | INFO     | ApiService           | Pinging server with response code 200 |
2024-05-06 22:31:00.842105 | INFO     | AssetNotifier        | Load assets: 192ms |
2024-05-06 22:31:00.842080 | INFO     | AlbumService         | Syncing completed. Changes: false |
2024-05-06 22:31:00.828798 | INFO     | AlbumService         | Found 4 device albums |
2024-05-06 22:31:00.785363 | INFO     | AssetNotifier        | Load partner assets: 169ms |
2024-05-06 22:31:00.773737 | INFO     | BackupNotifier       | _getBackupAlbumsInfo: Found 18 available albums |
2024-05-06 22:31:00.768362 | INFO     | BackupNotifier       | Found 18 local albums |
2024-05-06 22:31:00.727138 | INFO     | AlbumService         | refreshDeviceAlbums is already in progress |
2024-05-06 22:31:00.612356 | INFO     | BackupNotifier       | [_resumeBackup] Start back up |
2024-05-06 22:31:00.529656 | INFO     | ApiService           | Pinging server with response code 200 |

Additional information

No response

sidamos commented 5 months ago

More info: I am using a subdomain via internet, SSL certificate is for the main domain, SSL verification in the app is therefore set to off. Also, I am using Apache reverse proxy with basic auth. So, I have basic auth user and password in the URL. Since the app is otherwise (besides the described error) working fine, I would expect that my setup is supported.

alextran1502 commented 5 months ago

I am not very familiar with Apache proxy, does it have any setting to limit the body size to have a certain size?

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