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Users are experiencing an interruption in the checkout process, particularly stuck at "loading or creating your basket..." with unauthorized errors when the system is attempting to create a basket or add packages to the basket. The system sometimes incorrectly indicates that a package has already been added, leading to a failure in advancing the checkout process.
Symptoms:
After logging in and ensuring a username is set along with a linked Steam account, users attempting to proceed with purchases encounter "Failed to load resource: the server responded with a status of 401 (Unauthorized)."
Despite these errors, messages indicate that the user already has a package added to the basket.
Suspected Issues:
Possible session management or cookie handling errors that may not correctly recognize or validate the user's current session as authorized to modify the basket.
Potential discrepancies in how the basket's existence or contents are checked, leading to false positives for already added items or existing baskets.
Relevant Code Insights:
CheckoutProcess.tsx handles the checkout process but seems to encounter issues with basket creation (createBasket) and package addition (addPackageToBasket) due to unauthorized responses.
store.add.tsx and store.create.tsx indicate possible issues with session or cookie management, where necessary credentials or identifiers might not be transmitted or checked correctly.
Steps to Reproduce:
Log in to the platform.
Run through username and steam account onboarding if necessary.
Observe the system attempt to automatically add a package to the basket or initiate the checkout process.
Observe that the process does not advance past the basket creation stage, with unauthorized errors logged.
Proposed Actions:
Review and Test Session and Cookie Management: Ensure that sessions and cookies are correctly established, transmitted, and validated throughout the checkout process.
Audit Basket and Package Management Logic: Verify the logic that checks for existing baskets and packages to ensure it accurately reflects the user's current state and interactions.
Enhanced Error Handling and Messaging: Implement clearer error handling and user feedback for issues encountered during the checkout process to aid in troubleshooting and user guidance.
Security and Authorization Review: Conduct a thorough review of security practices related to user authorization and resource access within the checkout flow.
Expected Outcome:
Implementing these changes should result in a smooth, uninterrupted checkout process where users can reliably add packages to their baskets and proceed to checkout without erroneous unauthorized errors or incorrect basket contents messages.
Additional Notes:
This issue is critical as it directly impacts the revenue stream and user experience, making it a high priority for immediate investigation and resolution. Especially since the community is highly anticipating the advent of the store so they can leverage our premium offerings.
Users are experiencing an interruption in the checkout process, particularly stuck at "loading or creating your basket..." with unauthorized errors when the system is attempting to create a basket or add packages to the basket. The system sometimes incorrectly indicates that a package has already been added, leading to a failure in advancing the checkout process.
Symptoms:
Suspected Issues:
Relevant Code Insights:
CheckoutProcess.tsx
handles the checkout process but seems to encounter issues with basket creation (createBasket
) and package addition (addPackageToBasket
) due to unauthorized responses.store.add.tsx
andstore.create.tsx
indicate possible issues with session or cookie management, where necessary credentials or identifiers might not be transmitted or checked correctly.Steps to Reproduce:
Proposed Actions:
Expected Outcome:
Implementing these changes should result in a smooth, uninterrupted checkout process where users can reliably add packages to their baskets and proceed to checkout without erroneous unauthorized errors or incorrect basket contents messages.
Additional Notes:
This issue is critical as it directly impacts the revenue stream and user experience, making it a high priority for immediate investigation and resolution. Especially since the community is highly anticipating the advent of the store so they can leverage our premium offerings.