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impress-org / givewp

GiveWP - The #1 Donation Plugin for WordPress. Easily accept donations and fundraise using your WordPress website.
https://givewp.com/
GNU General Public License v3.0
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images not showing in pdf and email receipts #2601

Closed fatsandrew7 closed 6 years ago

fatsandrew7 commented 6 years ago

when using the give wp settings to select a logo to appear in the email and pdf receipts, the logo is omitted and does not show.

normally, this is a limitation of email clients not being able to read the sourced image, however, in this case the code is completely omitted where the image is placed.

DevinWalker commented 6 years ago

Hey @fatsandrew7 this may be due to a server configuration that the images are not rendering. Please contact support for additional assistance unless you have more specifics on this being a bug: https://givewp.com/support/

fatsandrew7 commented 6 years ago

@DevinWalker thanks for the reply. it actually turns out to be the lack of an ssl certificate on the dev site.

i did submit a ticket -- thanks.