When a donation fails in a multi-step form, there's still a success message. The fact that the donation failed is very subtle to the point of not noticing the problem at all. There should be a failed message instead of a success message at minimum, not only a failed status.
Perhaps the red checkmark is an indicator, but if so then it should be an X instead of a checkmark.
When a donation fails in a multi-step form, there's still a success message. The fact that the donation failed is very subtle to the point of not noticing the problem at all. There should be a failed message instead of a success message at minimum, not only a failed status. Perhaps the red checkmark is an indicator, but if so then it should be an X instead of a checkmark.
https://givewp.canny.io/admin/board/bug-reports/p/failed-donations-should-be-more-obvious-in-the-multi-step-form