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impress-org / givewp

GiveWP - The #1 Donation Plugin for WordPress. Easily accept donations and fundraise using your WordPress website.
https://givewp.com/
GNU General Public License v3.0
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Plaid/Stripe api error #6799

Closed jacobnoah closed 1 year ago

jacobnoah commented 1 year ago

User Story

As a user of GiveWP I should be able to use the Plaid/Stripe integration without an api error in production

Details

When I load the plaid iFrame I immediately get an api error when in production for Plaid/Stripe. The main issue as noted by the Plaid team is when doing the /link/token/create method, giveWP is using the 'Transactions' product which the plaid team is claiming is not needed. We have tried enabling the product which ends up going into manual review by the plaid team only for them to tell us three different times that we need to just remove the transactions product call on link/token/create endpoint. Is Transactions actually needed by any users of giveWP? I would love if we could possibly remove this so we could get the integration to work.

Expected Behavior

I click plaid as an option at donate checkout. I am directed to the plaid iFrame as normal.

Acceptance Criteria

kjohnson commented 1 year ago

Hey @jacobnoah, have you reached out to the support team about this? They have a process to troubleshoot and then get the change into the development workload outside of our regularly scheduled work.

jacobnoah commented 1 year ago

I have spoken to the Plaid team about this. They just wanted me to reach out to you guys and ask if you can make the update.

canny[bot] commented 1 year ago

This issue has been linked to a Canny post: Plaid "Transactions" product not necessary for the /link/token/create method :tada:

github-actions[bot] commented 1 year ago

This issue is stale because it has been open 45 days with no activity. Remove stale label or comment or this will be closed in 14 additional days. Note, if this Issue is reporting a bug, please reach out to our support at https://givewp.com/support. If this is a feature request, please see our feedback board at feedback.givewp.com — that’s the best place to make feature requests, unless you’re providing a PR.

github-actions[bot] commented 1 year ago

This issue was closed because it has been stalled for an additional 14 days with no activity.