search

imputnet / cobalt

best way to save what you love
https://cobalt.tools
GNU Affero General Public License v3.0
15.63k stars 1.28k forks source link

Can’t access API from some private business vpn #509

Closed Tintin232 closed 5 months ago

Tintin232 commented 5 months ago

bug description Whenever I try to download any YT video, I get a error message as shown in the screenshot. This has been going on for a couple of days now. Screenshot_20240520_182847_Chrome

platform

wukko commented 5 months ago

are you using a VPN? can you reload the page and try again?

Tintin232 commented 5 months ago

I am using a VPN, but I've been using it for the past few months and never had this problem until now. I have reloaded the page multiple times, I've even tried clearing the cookies for the site - didn't help 😞.

wukko commented 5 months ago

are you using express vpn by any chance?

Tintin232 commented 5 months ago

Yes

wukko commented 5 months ago

can you open https://ipinfo.io with VPN enabled and give me only the ASN?

image
Tintin232 commented 5 months ago

Here it is Screenshot_20240520_235755_Chrome

Tintin232 commented 5 months ago

are you using express vpn by any chance?

Oh, wait I just realized that you asked me if I'm using Express VPN Thought you were asking just if I'm using a VPN My bad I'm not actually using Express VPN; it's some other one by some private company

wukko commented 5 months ago

can you try opening https://api.cobalt.tools and https://kityune.imput.net?

Tintin232 commented 5 months ago

Screenshot_20240521_070800_Chrome

The other site was blocked by my VPN

wukko commented 5 months ago

was blocked by my VPN

can't do anything about that unfortunately, contact your provider to unblock *.imput.net

Tintin232 commented 5 months ago

I see. Thank you for your help.

Tintin232 commented 5 months ago

You were right, I got my VPN company to unblock that website, and now downloads are working again. Thanks again for your help!

wukko commented 5 months ago

no problem :D