Email gets send multiple time [twice] to the same recipient

[ses2013]

Hi there, I get reports from members of the mailinglist that they get the newsletter email twice to the same/ident emailadress. Could there be something inbetween: Smtp, Scheduler, Cron, luxletter to cause this behaviour? I have no idea where to look for the error. Thx for any input. Cheers

[einpraegsam]

Can you check the entries of the table tx_luxletter_domain_model_queue. Are there 2 entries to the same email address with the same newsletter uid?

[ses2013]

No there is only one!

[einpraegsam]

So it sounds to me that this is not an issue of LUXletter. Maybe a problem with the mailserver? I would ask the server admin to look into the logs what's happened there.

[einpraegsam]

Any final feedback?

[ses2013]

As noone else report anythink like this it must be the server enviroment … so feel free to close it.

[einpraegsam]

Thx