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inboundnow / inbound-pro

Inbound Pro Plugin for WordPress - Landing Page Framework, Calls to Action Framework, Visitor Analytics & List Segmentation, Email Campaigns & Marketing Automation
https://www.inboundnow.com
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Last Character Dropped in Emails "From" name #185

Closed travispflanz closed 4 years ago

travispflanz commented 5 years ago

The last character is being dropped in the From name when sending bulk emails.

Screenshot - https://i.imgur.com/Yl6DYCI.png - Should be "Travis at Search Centered"

When I add a space dot in the From field - https://i.imgur.com/4bvorGh.png - The email comes through with the From name as expected - https://i.imgur.com/AWqwg9T.png

atwellpub commented 5 years ago

Hey @travispflanz!

Thank you for the report.

Very strange.

I just tested and the full From Name came through: https://www.screencast.com/t/G3raGT65uEb https://www.screencast.com/t/LHMWdjpPk3X

Can you repeat the issue on a different wp instance / different server?

Also, are you using wp_mail() as a service or SparkPost?

travispflanz commented 5 years ago

I tested on kcdogclub.com and it did not have the problem with dropping the last character. On kcdogclub.com, I have it setup with SparkPost.

On searchcentered.com (the site in the first message), I use wp_mail(), but I use Send Emails with Mandrill (https://wordpress.org/plugins/send-emails-with-mandrill/) to takeover the wp_mail function.

As a note - The last character does not drop in emails sent through Gravity Forms on this site

atwellpub commented 5 years ago

I ran my tests with wp_mail() locally, setup through PostManSMTP and a custom SMTP server. Will you try temp disabling the Mandrill handler?

travispflanz commented 5 years ago

I disabled Send Emails with Mandrill and the last character was still dropped sending with wp_mail()

travispflanz commented 4 years ago

Fixed with new update