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inboundnow / retired-leads

Track visitor activity, capture and manage incoming leads, and send collected emails to your email service provider for WordPress
http://www.inboundnow.com/leads/
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Problems with gmail #104

Open rkoszalka opened 9 years ago

rkoszalka commented 9 years ago

Hi!

I'm having an issue with gmail, the plugin doesn't send the "new inbound" confirmation when the user add an @gmail adress. Anyother emails domain such like @cochise.com @xx.com @yy.com works properly.

The problem seems to be with Gmail only.

Anyone else had that same problem?

Thank you.

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kiritDholakiya commented 9 years ago

Hi Raphael, Have you check spam folder for email. Please check spam folder and let me know you get email in spam folder or not...

DavidWells commented 9 years ago

Please check your spam folder.

Sounds like your sites IP address has been blacklisted if emails are not coming through

On Thu, Feb 5, 2015 at 10:13 AM, Hudson Atwell notifications@github.com wrote:

Assigned #104 https://github.com/inboundnow/leads/issues/104 to @DavidWells https://github.com/DavidWells.

— Reply to this email directly or view it on GitHub https://github.com/inboundnow/leads/issues/104#event-230948662.

rkoszalka commented 9 years ago

Nothing there either, they're not coming, only @gmail.com e-mails, what might be?

I tried to put the following function in my theme's functions.php:

add_filter( ‘inbound_lead_notification_email_headers’ , ‘some_function’ ); function some_function( $headers ) {

$headers = "From: NOTIFICAÇÃO DE LEAD site@ejep.com.br\r\n"; return $headers; }

But it didn't worked, the website (with the form) url is: http://www.ejep.com.br/novo/landing/mapeamento-de-processos/

DavidWells commented 9 years ago

Where are you hosting your website?

rkoszalka commented 9 years ago

I'm hosting at: http://www.kinghost.com.br/

DavidWells commented 9 years ago

Your IP is probably bad. You will need to talk with your host

We cannot reproduce this issue

On Thu, Feb 5, 2015 at 6:03 PM, Raphael Koszalka notifications@github.com wrote:

I'm hosting at: http://www.kinghost.com.br/

— Reply to this email directly or view it on GitHub https://github.com/inboundnow/leads/issues/104#issuecomment-73169284.

andykinsey commented 9 years ago

I am having the same issue for my clients site mickcooksonphotography.co.uk and my site seoandy.net - I've also tried it on a blank install host via ukfast and have the same issue - works fine until you hit a gmail server

DavidWells commented 9 years ago

Please post live link to the page in question

andykinsey commented 9 years ago

http://www.mickcooksonphotography.co.uk/contact-me/

DavidWells commented 9 years ago

I got no email period. Gmail or otherwise

Please install the https://wordpress.org/plugins/check-email/ plugin and verify your site sends emails.

If it is not. You need to contact your hosting provider for them to enable phpmail on your server.

Also, log your email sends with https://wordpress.org/plugins/email-log/

andykinsey commented 9 years ago

We receive via btconnect email in there but not gmail... Will check system though

On Tue, 7 Apr 2015 08:58 David Wells notifications@github.com wrote:

I got no email period. Gmail or otherwise

Please install the https://wordpress.org/plugins/check-email/ plugin and verify your site sends emails.

If it is not. You need to contact your hosting provider for them to enable phpmail on your server.

Also, log your email sends with https://wordpress.org/plugins/email-log/

Reply to this email directly or view it on GitHub https://github.com/inboundnow/leads/issues/104#issuecomment-90439218.