inconshreveable / ngrok

Unified ingress for developers
https://ngrok.com
Other
24.17k stars 4.26k forks source link

Don't buy the premium - Still waiting for almost a month for a resolution to my problem #806

Closed sroma12 closed 2 years ago

sroma12 commented 2 years ago

Paid for a 3 year license -

The tunnel worked fine before I paid for the license, after I pay for the license the tunnel stops work. "Tunnel not found" when I try to resolve it. Contacted your brilliant support team and It's been almost a month since I've heard back from anyone.

Seriously what is the point of me wasting 60 bucks on a service that doesn't even work! More to the point what's the point of me spending money if you'll just ignore my problems!

How do I get a refund??

caseysoftware commented 2 years ago

My apologies. I'm sorry this was frustrating & didn't work. I hope this is long resolved and/or you got a refund.

If you still need a hand, feel free to ping support@ngrok.com again and ask for me.