indieopensource / support-contract

an open form contract for paid software support
5 stars 2 forks source link

Respond to Critical Support Requests on off days #2

Open kemitchell opened 5 years ago

kemitchell commented 5 years ago

This PR changes two sections about days off to let the Developer off of responding only to Regular Support Requests. The Developer will have to respond to Critical Support Requests on those days.

With thanks to @briansmith.

Ref: https://twitter.com/BRIAN_____/status/1091143435052933121