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indigo-dc / onedata

Indigo mirror of http://github.com/onedata/onedata
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rc11 files synchronization not working #15

Closed evasciacca closed 7 years ago

evasciacca commented 7 years ago

Dear all,

I was able to deploy rc11 OneZone and two OneProviders and I am having problems on testing it because uploaded data into a space (supported by the two providers) are not getting synchronized. I send you attached all the log files. Please let me know if you need more details to understand the problem.

Thank you in advance,

Eva.

rc11_log_files.zip

groundnuty commented 7 years ago

Dear Eva, Could you please answer those questions to help us narrow down the issues: Having a space in question and data uploaded to it. 1) You can see all your data on one of the providers, or on none? 2) You see data on both providers, but just partially?

Michal

evasciacca commented 7 years ago

Dear Michal,

Here the answers:

You can see all your data on one of the providers, or on none? You see data on both providers, but just partially?

I can see that one file has been synchronized in both providers (from distribution button) but another one is only on the provider (provider_2) where I have uploaded the file (and a loading rotating image keeps appearing, maybe indicating that something is still under processing...)

Eva.

groundnuty commented 7 years ago

Another question, what are the parameters of your machines? The logs suggested that 90% of RAM is filled.

Michal.

On Thu, Jan 12, 2017 at 5:16 PM, evasciacca notifications@github.com wrote:

Dear Michal,

Here the answers:

You can see all your data on one of the providers, or on none? You see data on both providers, but just partially?

I can see that one file has been synchronized in both providers (from distribution button) but another one is only on the provider (provider_2) where I have uploaded the file (and a loading rotating image keeps appearing, maybe indicating that something is still under processing...)

Eva.

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/indigo-dc/onedata/issues/15#issuecomment-272206873, or mute the thread https://github.com/notifications/unsubscribe-auth/AAOupifidvvcYz3nipiWZH3wyaqIyYN1ks5rRlHxgaJpZM4Lh6dn .

evasciacca commented 7 years ago

Dear Michal,

I was using 4 GB for the RAM (it was enough for the other tests using rc9). Then I will try to increase and test it again, thank you for the suggestion. By the way, which logs should I have to look in particular to find out this kind of issues?

Eva.

evasciacca commented 7 years ago

Yes, now I enlarged the RAM to 8 GB and files get synchronized but the loading circle icon keeps appearing any time I click on a file into a space. Do you suggest to enlarge it even more (I am running zone + 2 providers on the same VM for these tests) ?

Eva.

groundnuty commented 7 years ago

If tools like top or htop, suggest that the RAM is full then yes. In order to assist you effectively, I think, it would be faster to support if I would have access that that machine. Please consider adding our support key (send me an email to orzechowski.michal@cyfronet.pl, and I will send you the key).

On Fri, Jan 13, 2017 at 11:01 AM, evasciacca notifications@github.com wrote:

Yes, now I enlarged the RAM to 8 GB and files get synchronized but the loading circle icon keeps appearing any time I click on a file into a space. Do you suggest to enlarge it even more (I am running zone + 2 providers on the same VM for these tests) ?

Eva.

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/indigo-dc/onedata/issues/15#issuecomment-272405537, or mute the thread https://github.com/notifications/unsubscribe-auth/AAOupgdabWU9PHdXYhBaOBHip5HOLU49ks5rR0t8gaJpZM4Lh6dn .

evasciacca commented 7 years ago

Dear Michal,

thank you for your availability but I think we have now solved the issue by increasing the number of CPU cores as well.

Thank you for your support,

Eva.

groundnuty commented 7 years ago

Dear Eva, Glad to hear it, if any other problems arise, please don't hesitate to contact us here. For now, I mark this issue as resolved. Michal