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infiniflow / ragflow

RAGFlow is an open-source RAG (Retrieval-Augmented Generation) engine based on deep document understanding.
https://ragflow.io
Apache License 2.0
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[Bug]: Unable to upload file to knowledge base！help #1172

Open 13829386012 opened 1 week ago

13829386012 commented 1 week ago

Is there an existing issue for the same bug?

Branch name

main

Commit ID

6c32f80

Other environment information

ubuntu 22.04
Docker deployment

Actual behavior

After creating a knowledge base, I cannot upload files image The browser console reports the following error image The server log is as follows image

Expected behavior

I'm a fan of the project and hope you can help me

Steps to reproduce

$ cd ragflow/docker
$ chmod +x ./entrypoint.sh
$ docker compose -f docker-compose-CN.yml up -d

Install the official steps to deploy

Additional information

No response

JinHai-CN commented 1 week ago
  1. Use the latest version
  2. Check each component: eladticsearch, redis, minio, mysql container status is health
  3. Try to upload the file to file manager.
  4. It is better to provide full error logs to analyze the root cause.
KevinHuSh commented 1 week ago

Is it too large? What about anther file? Checkout the nginx configuration in docker container or docker/nginx/