[Question]: In the knowledge base search test page, the retrieval is successful. However, on the chat page, it returns that nothing is found in the knowledge base, despite the same similarity parameter configuration being used.

[allentern]

Describe your problem

1.Running via Docker on Ubuntu 22.04, tested for multiple days, always fetching the latest code and images. 2.Established the knowledge base using BCE embedding, uploaded PDFs, parsing was successful, search tests were successful, the first result matched. 3.Configured the chat feature, using the same parameters and models as before; with the same query, the information could not be found.

What could be the possible reasons? How should I go about troubleshooting? Thanks

knowledge:

chat:

[guoyuhao2330]

you can try to change the chat model or making the prompt less limitations

[KevinHuSh]

What LLM you're using? LLM can't relate the question and the retrievals though the related answer has been already retrived.

[allentern]

What LLM you're using? LLM can't relate the question and the retrievals though the related answer has been already retrived.

you can try to change the chat model or making the prompt less limitations

Thanks, I used online API: qwen-plus and deepseek-chat, doesn't work either; information can be found in knowledge base retrieval tests, but it just can't be retrieved during chats.

[Stella12121]

Hi, I had the same problem. Have you solved it yet?

[sznariOsmosis]

Hi, I had the same problem. Have you solved it yet?