infiniflow / ragflow

RAGFlow is an open-source RAG (Retrieval-Augmented Generation) engine based on deep document understanding.
https://ragflow.io
Apache License 2.0
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Error 102 - Fail to Access Model (gpt-3.5-turbo) #2784

Open sunnyl95 opened 1 month ago

sunnyl95 commented 1 month ago

Describe your problem

I encountered the following error when trying to add an OpenAI model: Error: 102 Fail to access model (gpt-3.5-turbo) using this API key ERROR: Connection error

I have tried all three methods: OpenAI Azure-OpenAI OpenAI-API-Compatible None of them are working.

ragflow version:0.12.0 os: linux

Said-Apollo commented 1 month ago

Refer to https://github.com/infiniflow/ragflow/issues/2728#issue-2569672103 as this is a similar case