Entered an unregistered (as far as I know!) email address and a password, and clicked "Register".
Here the pop-up hung on "Creating account..." for a while, then eventually seemed to time out with an error (I didn't write it down, but it was something like "Could not reach server").
Repeated steps 1-3.
This time the popup hung for >20mins on "Creating account..."
Clicked "Cancel" -> "Sign In" and entered the email address I attempted to register with.
This instantly sent me a password recovery email, and I was able to follow that to set the password again and sign in.
What is the expected behavior?
I expected either a confirmation of my account creation after step 3 above, or an error message telling me that my email address was already registered.
Please tell us about your environment:
Version: 1.0
Browser: Firefox 91.0 (32-bit). I also attempted to repeat steps 1-3 on Chrome 92.0.4515.131 (64-bit).
I'm submitting a ...
What is the current behavior?
I experienced this when attempting to register a new account:
Here the pop-up hung on "Creating account..." for a while, then eventually seemed to time out with an error (I didn't write it down, but it was something like "Could not reach server").
This time the popup hung for >20mins on "Creating account..."
Here I got the error "Sorry, could not sign in."
This instantly sent me a password recovery email, and I was able to follow that to set the password again and sign in.
What is the expected behavior? I expected either a confirmation of my account creation after step 3 above, or an error message telling me that my email address was already registered.
Please tell us about your environment: