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input-output-hk / nami

Nami Wallet is a browser based wallet extension to interact with the Cardano blockchain. Support requests: https://iohk.zendesk.com/hc/en-us/requests/new
https://namiwallet.io
Apache License 2.0
374 stars 167 forks source link

lost ADA during wallet recovery in Nami Wallet #307

Open Jaijai0507 opened 2 years ago

Jaijai0507 commented 2 years ago

I lost 495 ADA during recovery process, after entering 24 seed words & passwords during wallet recovery in Nami Wallet.

Jaijai0507 commented 2 years ago

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pablomainieri commented 2 years ago

Hello Im in a similar situation. Nami stop responding. I try to restore with the seeds and the process hung and never finish the restore. I try Chrome and Edge. I use Ledger cold wallet to create subaccounts on Nami. So for the account with ADA protected by ledger I dont have the seeds, just the password Nami gives you for subaccounts. I load the seeds on ccvault.io for the 0 nami account, but there is no way to get all the subscounts generated by Nami in my case protected by ledger. Any way te get access outside Nami the the sub accounts 1, 2, etc. I have the passwords for the subaccounts. Other issue its that Nami give you 2 option, import and create account. But under import, dont talk about import its own accounts, only Daedalus or Yoroi and no tipical "restore" for any Nami user, any way I think that is a lack of info og the user interface, but any way i cant finish the process, Nami accept my phrases but get stuck in the password step on two browsers. I cant be the only one with this issue.

Nami its not working properly. Any other way to get ehe subaccounts over other wallet? Ccavault dont bring the ledger linked account with Nami were my ADA are.

Please any help. Thanks