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input-output-hk / nami

Nami Wallet is a browser based wallet extension to interact with the Cardano blockchain. Support requests: https://iohk.zendesk.com/hc/en-us/requests/new
https://namiwallet.io
Apache License 2.0
374 stars 168 forks source link

Ada not received in Nami wallet #456

Open Richienic opened 2 years ago

Richienic commented 2 years ago

Transaction ID: ab4f79ba64445c951101d110144f441c9186721547b6232996c3b948e9350a74 Nami Wallet address: addr1q9vsuj7znhvytsj2fk40catc0asc6ryprx69kl8s2jh7yajepe9u98wcghpy5nd2l36hslmp35xgzxd5td70q490ufmq93ue7w

Transferred Ada from Yoroi wallet to Nami wallet before 2days but still Ada not deposited into nami wallet.. Nami wallet Balance shows 0 "Zero"

Gone through transaction details from yoroi wallet and found successfully transacted & Ada also removed from Yoroi Wallet.. i can see the Ada balance by Clicking "Go to CardanoScan explorer" feature but when i open my wallet, the balance is 0

I even tried restoring wallet multiple times in nami wallet and also in other platforms like ccvault.io, adalite.io.. Still found 0 balance

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alessandrokonrad commented 2 years ago

Does the Nami wallet address match the one from above?

alessandrokonrad commented 2 years ago

Mhh I see a different address here. This one in the screenshot ends on 98 while the one from above ends on 7w

Richienic commented 2 years ago

bro.. just now i noticed.. whenever i click copy button some different address gets copied to clipboard... is this some kind of hack ? even when i copy receive address from YOROI also this same address is copied to clipboard...

Richienic commented 2 years ago

whatever address i copy, the only address that is pasted is this one addr1q9vsuj7znhvytsj2fk40catc0asc6ryprx69kl8s2jh7yajepe9u98wcghpy5nd2l36hslmp35xgzxd5td70q490ufmq93ue7w - hackers address

My original nami wallet address is below which i typed each word now, tats the only way i got.. addr1q94fwag9c5y4elw7jtarjhea9f4fcfqhgff54mequ3hfgvahetaqux3xpq2z6d2zlanm4nv3y7u2qx0j00yjngnfvprqhvrj98 - My address

help me get my Ada into my wallet plz

alessandrokonrad commented 2 years ago

bro.. just now i noticed.. whenever i click copy button some different address gets copied to clipboard... is this some kind of hack ? even when i copy receive address from YOROI also this same address is copied to clipboard...

Be careful. This is very possible that your PC is infected. Do you use windows?

Richienic commented 2 years ago

yes.. using windows... how to get back my Ada ?

alessandrokonrad commented 2 years ago

If you already sent to that address your ADA are gone. I would suggest you to clean up your PC and make sure you have no viruses on it before you continue using any of your wallets.

Richienic commented 2 years ago

Gone!! :( ... yeah ok thanks for the advice