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input-output-hk / nami

Nami Wallet is a browser based wallet extension to interact with the Cardano blockchain. Support requests: https://iohk.zendesk.com/hc/en-us/requests/new
https://namiwallet.io
Apache License 2.0
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My asset is present in my Pool.pm, my jpg.store wallet (which is my nami), but NOT present in my ACTUAL Nami Wallet #629

Open Cardatson opened 2 years ago

Cardatson commented 2 years ago

I minted a Chilled Kong Vox NFT today and the transaction is on chain, the NFT is present in my pool.pm as well as my jpg.store wallet which is my nami wallet. However when I try and list or send the NFT it is not actually present in my Nami wallet. How can I get my asset to where I have actual possession of it and can sell or send it. Thank you

Stimp737 commented 2 years ago

I am experiencing the same issue. Also Chilled Kong Vox nft, minted with nmkr.io.

MurphyBones commented 2 years ago

Bros same here. I can't see my tokens on Nami wallet but they're here in Pool.pm. WTF is going on ?

MurphyBones commented 2 years ago

I precise i connect my Ledger device with. it Show my ada in Ledger Live. but not in Nami

MurphyBones commented 2 years ago

Hello, i've just sent you a DM on twitter. I'm Lord $Beerus. i can show you wallet and more. i can't see my tokens. Thanks.

De : officialsupport-ui @.> Envoyé : mardi 26 juillet 2022 19:26 À : Berry-Pool/nami-wallet @.> Cc : MurphyBones @.>; Comment @.> Objet : Re: [Berry-Pool/nami-wallet] My asset is present in my Pool.pm, my jpg.store wallet (which is my nami), but NOT present in my ACTUAL Nami Wallet (Issue #629)

Kindly get in touch to get this issue resolved

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JamSpiders commented 2 years ago

Just happened to me tonight but was able to retrieve my old wallet. Steps I did was click on delegate, enter password, enter the seed phrase and l got my assets back.

MurphyBones commented 2 years ago

I've tried many things to recover my tokens. Bad news is that i can't access some of my funds for now BUT they're still present. Downloaded Etrnl, Yoroi, Gero wallet and Nami Still the same. BUT i successfully can access my wallet through Ledger Live. So i was able to get back some of my tokens as Sundae, Minswap, Dana, and others but can't withdraw C3 and GERO for now. Still waiting for this issue to be solved.

I've unstake and it did nothing.

MurphyBones commented 2 years ago

Still no way to retreive my C3 and GERO