Funds not showing correctly

input-output-hk / nami

Nami Wallet is a browser based wallet extension to interact with the Cardano blockchain. Support requests: https://iohk.zendesk.com/hc/en-us/requests/new

https://namiwallet.io

Apache License 2.0

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Funds not showing correctly #838

Open DJDOMINiK opened 1 year ago

DJDOMINiK commented 1 year ago

I had sent Snek from my Yoroi wallet to Nami since I had a small amount on Nami that I wanted to combine. The transfer was successful but the balance showing is only what I sent from Yoroi and the amount already on Nami seems to have vanished. Please advise how this can be resolved.

DJDOMINiK commented 1 year ago

I have reached out and have had no response yet.

DJDOMINiK commented 1 year ago

Just tried again and got a reply, they said the ticket has been created will get a reply within 24hrs. Thank you.

DJDOMINiK commented 1 year ago

They told me they can't help me because it's a platform issue, so need to contact Nami for support. But Nami is telling me to go to IOHK, so where does that leave us?