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input-output-hk / nami

Nami Wallet is a browser based wallet extension to interact with the Cardano blockchain. Support requests: https://iohk.zendesk.com/hc/en-us/requests/new
https://namiwallet.io
Apache License 2.0
374 stars 168 forks source link

Lost wallets #874

Open Cympullmyndyd opened 1 year ago

Cympullmyndyd commented 1 year ago

I had to reinstall the nami extension and when I did 11 of my wallets showed up but I am missing 2 still.

Cympullmyndyd commented 1 year ago

Did you talk to the live support about your issues yet with the Ticket ID? @Cympullmyndyd

I msg and never heard anything back

Cympullmyndyd commented 1 year ago

Did you talk to the live support about your issues yet with the Ticket ID? @Cympullmyndyd

I msg and never heard anything back

IMG_1374

Cympullmyndyd commented 1 year ago

This is ridiculous. Your support is not helping at all.

On Mon, Oct 16, 2023 at 10:28 AM blOckChaInMod @.***> wrote:

Okay you should start a new conversation with them again with the same Ticket ID.

— Reply to this email directly, view it on GitHub https://github.com/berry-pool/nami/issues/874#issuecomment-1764603503, or unsubscribe https://github.com/notifications/unsubscribe-auth/BDJJNLY5IAUK4T4SMZP7ED3X7U77PAVCNFSM6AAAAAA6BLQ3I2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTONRUGYYDGNJQGM . You are receiving this because you were mentioned.Message ID: @.***>

Cympullmyndyd commented 1 year ago

I’m missing 1900 Ada and over 100 nfts and have been trying to get help for over an hr. Now they tell me to deposit 1900 Ada in main wallet and it will activate the wallet??? That makes no sense and I don’t have 1900 Ada bc it is missing!!!

On Mon, Oct 16, 2023 at 10:28 AM blOckChaInMod @.***> wrote:

Okay you should start a new conversation with them again with the same Ticket ID.

— Reply to this email directly, view it on GitHub https://github.com/berry-pool/nami/issues/874#issuecomment-1764603503, or unsubscribe https://github.com/notifications/unsubscribe-auth/BDJJNLY5IAUK4T4SMZP7ED3X7U77PAVCNFSM6AAAAAA6BLQ3I2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTONRUGYYDGNJQGM . You are receiving this because you were mentioned.Message ID: @.***>

yHSJ commented 1 year ago

@Cympullmyndyd I hope that you have not continued communication with this user. This is a scam, they are hoping to steal your funds. If you have your seed phrase, you will have to re-enter it into the Nami chrome extension. Otherwise, unfortunately, those assets are lost.

NEVER share your seed phrase with anyone, please!