instructure / canvas-lms

The open LMS by Instructure, Inc.
https://github.com/instructure/canvas-lms/wiki
GNU Affero General Public License v3.0
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Unable to download and preview files. #2081

Closed minitriga closed 11 months ago

minitriga commented 2 years ago

Summary:

Unable to display images. When uploading an image it will complete uploading and then when completed you are unable to preview or download the image.

Steps to reproduce:

  1. Upload Image
  2. Preview Image
  3. Image fails to load image

Expected behavior:

I would expect the image to be able to preview.

Actual behavior:

Images and other files are not downloadable or viewable.

Additional notes:

When inspecting the network tab it looks like the image there but its using a domain that is no longer in use. we use training.axians-uk.cloud now instead of canvas.axians-uk.cloud

image

I have checked all config files using grep and cannot find canvas.axians-uk.cloud configured anywhere.

cesar23 commented 1 year ago

for that I see that in my canvas installation they used a service in nodejs

johntheocs commented 1 year ago

I have the same problem. Unable to preview and download files.

johntheocs commented 1 year ago

@minitriga @cesar23 Have you found a way to work around?