intakedesk / PowerBI-General

Placeholder for issues migrated from Jira
1 stars 0 forks source link

Amanda: Case Audit Error Log (RS Approved) #616

Closed jesusitd closed 3 years ago

jesusitd commented 3 years ago

[9/4 10:47 AM] Amanda Redford I have a smartsheet that we are using to track case audit errors from like manual data entry issues for the staff ​[9/4 10:47 AM] Amanda Redford When we used it in the past we did not enter the case id on the sheet ​[9/4 10:48 AM] Amanda Redford but moving forward I would like to add the case id and remove some of the additional fields and ask that you create it as a BI report similar to the inbound call log report ​[9/4 10:48 AM] Amanda Redford Here is the form: https://app.smartsheet.com/b/form/20464676da934941bbb89d0d4f177c84 ​[9/4 10:48 AM] Amanda Redford I am going to add Case ID ​[9/4 10:48 AM] Amanda Redford and remove the case type, firm, case number, client name, verification agent, and verification date ​[9/4 10:49 AM] Amanda Redford if I remove those fields off the form to lessen the data entry would u be able to still display it on a BI report based on the case ID? ​[9/4 10:49 AM] Amanda Redford Here is the spreadsheet: https://app.smartsheet.com/sheets/3hh5mCpv4V84HP9q2xWR7r8fq9Xcqm4hHx5hXfC1 ​[9/4 10:50 AM] Amanda Redford I want to create a BI report that will show the accuracy of the case data by verification agent and provide a rating or scoring system

jesusitd commented 3 years ago

Tasks:

Create Report in Power BI Desktop Created from Returned Messages - Callbacks template

Import Smartsheet

Fill out Case for the Smartsheet using a SQL query

Lay out new report

jesusitd commented 3 years ago

Monitoring... close accepted after 9/23/20.

jesusitd commented 3 years ago

Published to production. https://app.powerbi.com/groups/3e84394e-0c4b-4389-89e2-0f43d7da97d1/reports/2314863d-4d54-434f-b0f2-b1913186c8ba/ReportSection