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Driver installation failed after initial success #61

Closed mliu2020 closed 2 years ago

mliu2020 commented 2 years ago

Hi,

I have a Data Center Flex card on a Xeon platform with Ubuntu20.04, I went through the installation by following the official instruction: https://dgpu-docs.intel.com/installation-guides/ubuntu/ubuntu-focal-dc.html I was successful for a couple weeks and it started failed from last Friday.

The installation process seems OK but I can't get the devices: ~# ls /dev/dri/render ls: cannot access '/dev/dri/render': No such file or directory

Can you help me how to debug?

Mark

alexzuointel commented 2 years ago

please help to collect the logs with https://dgpu-docs.intel.com/Q%26A/Q%26A.html#how-to-report-an-issue

thanks.

mliu2020 commented 2 years ago

Thanks so much for the quick response,

Attached the logs I collected when the issue happened. atsm_log.zip

Mark

mliu2020 commented 2 years ago

Thanks so much for the support, this issue is solved.