Will not pass loading screen, torchvision issue

[Jamesrggg]

Hello! I'm having the issue where AI playground will not go mast the loading screen. I was able to make it work my first day but the next day and today it has stopped working. Here is what I have tried.

• All my drivers are up-to-date
• Reinstalled both Microsoft Visual C++ Redistributable versions
• Reinstalled AI playground.

Here is the error I find: PS C:\Users\james\AppData\Local\Programs\AI Playground\resources\service> ..\env\python.exe .\web_api.py C:\Users\james\AppData\Local\Programs\AI Playground\resources\env\Lib\site-packages\torchvision\io\image.py:13: UserWarning: Failed to load image Python extension: 'Could not find module 'C:\Users\james\AppData\Local\Programs\AI Playground\resources\env\Lib\site-packages\torchvision\image.pyd' (or one of its dependencies). Try using the full path with constructor syntax.'If you don't plan on using image functionality from torchvision.io, you can ignore this warning. Otherwise, there might be something wrong with your environment. Did you have libjpeg or libpng installed before building torchvision from source? warn( ZE_LOADER_DEBUG_TRACE:Using Loader Library Path: ZE_LOADER_DEBUG_TRACE:Tracing Layer Library Path: ze_tracing_layer.dll

Any help would be greatly appreciated, thank you for your time!

[Nuullll]

@Jamesrggg can you please execute ..\env\python.exe -m pip list and post the log?

[Jamesrggg]

..\env\python.exe -m pip list

PS C:\Users\james\AppData\Local\Programs\AI Playground\resources\service> ..\env\python.exe -m pip list Package Version

---

absl-py 2.1.0 accelerate 1.1.0 addict 2.4.0 aiohappyeyeballs 2.4.3 aiohttp 3.10.10 aiosignal 1.3.1 annotated-types 0.7.0 anyio 4.6.2.post1 attrs 24.2.0 backoff 2.2.1 basicsr 1.4.2 beautifulsoup4 4.12.3 bigdl-core-xe-21 2.5.0b20240715 bigdl-core-xe-addons-21 2.5.0b20240715 bigdl-core-xe-batch-21 2.5.0b20240715 blinker 1.8.2 certifi 2024.8.30 cffi 1.17.1 chardet 5.2.0 charset-normalizer 3.4.0 click 8.1.7 colorama 0.4.6 compel 2.0.2 cryptography 43.0.3 dataclasses-json 0.6.7 datasets 2.18.0 diffusers 0.27.2 dill 0.3.8 docstring_parser 0.16 docx2txt 0.8 emoji 2.14.0 eval_type_backport 0.2.0 faiss-cpu 1.8.0 filelock 3.16.1 filetype 1.2.0 Flask 3.0.3 frozenlist 1.5.0 fsspec 2024.2.0 future 1.0.0 greenlet 3.1.1 grpcio 1.67.1 h11 0.14.0 httpcore 1.0.6 httpx 0.27.2 huggingface-hub 0.25.2 idna 3.10 imageio 2.36.0 importlib_metadata 8.5.0 intel_extension_for_pytorch 2.1.40+xpu ipex-llm 2.1.0b20240715 itsdangerous 2.2.0 Jinja2 3.1.4 joblib 1.4.2 jsonpatch 1.33 jsonpath-python 1.0.6 jsonpointer 3.0.0 langchain 0.2.11 langchain-community 0.2.10 langchain-core 0.2.23 langchain-text-splitters 0.2.4 langdetect 1.0.9 langsmith 0.1.139 lazy_loader 0.4 lmdb 1.5.1 lxml 5.3.0 Markdown 3.7 markdown-it-py 3.0.0 MarkupSafe 3.0.2 marshmallow 3.23.1 mdurl 0.1.2 mpmath 1.3.0 multidict 6.1.0 multiprocess 0.70.16 mypy-extensions 1.0.0 nest-asyncio 1.6.0 networkx 3.4.2 nltk 3.9.1 numpy 1.26.4 opencv-python 4.9.0.80 orjson 3.10.11 packaging 24.1 pandas 2.2.3 peft 0.10.0 pillow 10.3.0 pip 24.3.1 platformdirs 4.3.6 propcache 0.2.0 protobuf 5.28.3 psutil 5.9.8 pyarrow 18.0.0 pyarrow-hotfix 0.6 pycparser 2.22 pydantic 2.9.2 pydantic_core 2.23.4 Pygments 2.18.0 pyparsing 3.2.0 pypdf 4.2.0 python-dateutil 2.8.2 python-iso639 2024.10.22 python-magic 0.4.27 pytz 2024.2 PyYAML 6.0.2 RapidFuzz 3.10.1 regex 2024.9.11 requests 2.32.3 requests-toolbelt 1.0.0 rich 13.9.4 safetensors 0.4.5 scikit-image 0.24.0 scikit-learn 1.5.2 scipy 1.14.1 sentence-transformers 2.3.1 sentencepiece 0.2.0 setuptools 69.5.1 shtab 1.7.1 six 1.16.0 sniffio 1.3.1 soupsieve 2.6 SQLAlchemy 2.0.36 sympy 1.13.3 tabulate 0.9.0 tb-nightly 2.19.0a20241103 tenacity 8.5.0 tensorboard-data-server 0.7.2 threadpoolctl 3.5.0 tifffile 2024.9.20 tokenizers 0.15.2 tomli 2.0.2 torch 2.1.0.post3+cxx11.abi torchvision 0.16.0.post3+cxx11.abi tqdm 4.66.6 transformers 4.39.0 trl 0.9.3 typing_extensions 4.12.2 typing-inspect 0.9.0 tyro 0.8.14 tzdata 2024.2 unstructured 0.14.6 unstructured-client 0.26.2 urllib3 2.2.3 Werkzeug 3.1.1 wheel 0.43.0 wrapt 1.16.0 xxhash 3.5.0 yapf 0.40.2 yarl 1.17.1 zipp 3.20.2

[Nuullll]

It seems dpcpp-cpp-rt and mkl-dpcpp are missing in your python environment.

Try this: ..\env\python.exe -m pip install dpcpp-cpp-rt==2024.2.1 mkl-dpcpp==2024.2.1

[Jamesrggg]

I have gotten them added but the issue persists

absl-py 2.1.0 accelerate 1.1.0 addict 2.4.0 aiohappyeyeballs 2.4.3 aiohttp 3.10.10 aiosignal 1.3.1 annotated-types 0.7.0 anyio 4.6.2.post1 attrs 24.2.0 backoff 2.2.1 basicsr 1.4.2 beautifulsoup4 4.12.3 bigdl-core-xe-21 2.5.0b20240715 bigdl-core-xe-addons-21 2.5.0b20240715 bigdl-core-xe-batch-21 2.5.0b20240715 blinker 1.8.2 certifi 2024.8.30 cffi 1.17.1 chardet 5.2.0 charset-normalizer 3.4.0 click 8.1.7 colorama 0.4.6 compel 2.0.2 cryptography 43.0.3 dataclasses-json 0.6.7 datasets 2.18.0 diffusers 0.27.2 dill 0.3.8 docstring_parser 0.16 docx2txt 0.8 dpcpp-cpp-rt 2024.2.1 emoji 2.14.0 eval_type_backport 0.2.0 faiss-cpu 1.8.0 filelock 3.16.1 filetype 1.2.0 Flask 3.0.3 frozenlist 1.5.0 fsspec 2024.2.0 future 1.0.0 greenlet 3.1.1 grpcio 1.67.1 h11 0.14.0 httpcore 1.0.6 httpx 0.27.2 huggingface-hub 0.25.0 idna 3.10 imageio 2.36.0 importlib_metadata 8.5.0 intel-cmplr-lib-rt 2024.2.1 intel-cmplr-lib-ur 2024.2.1 intel-cmplr-lic-rt 2024.2.1 intel_extension_for_pytorch 2.1.40+xpu intel-opencl-rt 2024.2.1 intel-openmp 2024.2.1 intel-sycl-rt 2024.2.1 ipex-llm 2.1.0b20240715 itsdangerous 2.2.0 Jinja2 3.1.4 joblib 1.4.2 jsonpatch 1.33 jsonpath-python 1.0.6 jsonpointer 3.0.0 langchain 0.2.11 langchain-community 0.2.10 langchain-core 0.2.23 langchain-text-splitters 0.2.4 langdetect 1.0.9 langsmith 0.1.139 lazy_loader 0.4 lmdb 1.5.1 lxml 5.3.0 Markdown 3.7 markdown-it-py 3.0.0 MarkupSafe 3.0.2 marshmallow 3.23.1 mdurl 0.1.2 mkl 2024.2.1 mkl-dpcpp 2024.2.1 mpmath 1.3.0 multidict 6.1.0 multiprocess 0.70.16 mypy-extensions 1.0.0 nest-asyncio 1.6.0 networkx 3.4.2 nltk 3.9.1 numpy 1.26.4 onemkl-sycl-blas 2024.2.1 onemkl-sycl-datafitting 2024.2.1 onemkl-sycl-dft 2024.2.1 onemkl-sycl-lapack 2024.2.1 onemkl-sycl-rng 2024.2.1 onemkl-sycl-sparse 2024.2.1 onemkl-sycl-stats 2024.2.1 onemkl-sycl-vm 2024.2.1 opencv-python 4.9.0.80 orjson 3.10.11 packaging 24.1 pandas 2.2.3 peft 0.10.0 pillow 10.3.0 pip 24.3.1 platformdirs 4.3.6 propcache 0.2.0 protobuf 5.28.3 psutil 5.9.8 pyarrow 18.0.0 pyarrow-hotfix 0.6 pycparser 2.22 pydantic 2.9.2 pydantic_core 2.23.4 Pygments 2.18.0 pyparsing 3.2.0 pypdf 4.2.0 python-dateutil 2.8.2 python-iso639 2024.10.22 python-magic 0.4.27 pytz 2024.2 PyYAML 6.0.2 RapidFuzz 3.10.1 regex 2024.9.11 requests 2.32.3 requests-toolbelt 1.0.0 rich 13.9.4 safetensors 0.4.5 scikit-image 0.24.0 scikit-learn 1.5.2 scipy 1.14.1 sentence-transformers 2.3.1 sentencepiece 0.2.0 setuptools 69.5.1 shtab 1.7.1 six 1.16.0 sniffio 1.3.1 soupsieve 2.6 SQLAlchemy 2.0.36 sympy 1.13.3 tabulate 0.9.0 tb-nightly 2.19.0a20241103 tbb 2021.13.1 tenacity 8.5.0 tensorboard-data-server 0.7.2 threadpoolctl 3.5.0 tifffile 2024.9.20 tokenizers 0.15.2 tomli 2.0.2 torch 2.1.0.post3+cxx11.abi torchvision 0.16.0.post3+cxx11.abi tqdm 4.66.6 transformers 4.39.0 trl 0.9.3 typing_extensions 4.12.2 typing-inspect 0.9.0 tyro 0.8.14 tzdata 2024.2 unstructured 0.14.6 unstructured-client 0.26.2 urllib3 2.2.3 Werkzeug 3.1.1 wheel 0.43.0 wrapt 1.16.0 xxhash 3.5.0 yapf 0.40.2 yarl 1.17.1 zipp 3.20.2

[Nuullll]

Is this the full log? The torchvision message is a harmless warning which you can ignore.

PS C:\Users\james\AppData\Local\Programs\AI Playground\resources\service> ..\env\python.exe .\web_api.py
C:\Users\james\AppData\Local\Programs\AI Playground\resources\env\Lib\site-packages\torchvision\io\image.py:13: UserWarning: Failed to load image Python extension: 'Could not find module 'C:\Users\james\AppData\Local\Programs\AI Playground\resources\env\Lib\site-packages\torchvision\image.pyd' (or one of its dependencies). Try using the full path with constructor syntax.'If you don't plan on using image functionality from torchvision.io, you can ignore this warning. Otherwise, there might be something wrong with your environment. Did you have libjpeg or libpng installed before building torchvision from source?
warn(
ZE_LOADER_DEBUG_TRACE:Using Loader Library Path:
ZE_LOADER_DEBUG_TRACE:Tracing Layer Library Path: ze_tracing_layer.dll

[Nuullll]

And what's your driver version?

[Jamesrggg]

32.0.101.6130, I did a clean reinstall of it and its working well now. Thank you!