intel / haxm

Intel® Hardware Accelerated Execution Manager (Intel® HAXM)
BSD 3-Clause "New" or "Revised" License
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IntelHAXM Errors after upgrading to Windows build 2004 #302

Open dregalia opened 4 years ago

dregalia commented 4 years ago

Describe the Bug Receiving errors and OS Crashes. Attempting to track down the errors. It's pointing to 2 Intel systems.
1) Intel HAXM - Getting errors:

2) Possibly unrelated by I'm getting this error which is causing the green screens and intel usbx

Host Environment

Computer name: DAN-PC Windows version: Windows 10 , 10.0, build: 19041 Windows dir: C:\WINDOWS Hardware: Z97X-UD5H, Gigabyte Technology Co., Ltd. CPU: GenuineIntel Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz Intel8664, level: 6 8 logical processors, active mask: 255 RAM: 34164662272 bytes (31.8GB)

Guest Environment Using standard Visual Studio installation.
Possible mix up may have come at the hands of Docker Desktop install. The latest version did something with their virtualization engine. Uninstalled it from the Host OS. Hasn't fixed problems. HAMX may need a reinstall.

To Reproduce System constantly shuts down without reason

Expected Behavior

Not to crash OS

Reproducibility

Shuts down frequently.

Diagnostic Information

On Mon 6/8/2020 10:16:37 AM your computer crashed or a problem was reported crash dump file: C:\WINDOWS\Minidump\060820-15062-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x3DDA20) Bugcheck code: 0x139 (0x3, 0xFFFFF80579CF45A0, 0xFFFFF80579CF44F8, 0x0) Error: KERNEL_SECURITY_CHECK_FAILURE file path: C:\WINDOWS\system32\ntoskrnl.exe product: Microsoft® Windows® Operating System company: Microsoft Corporation description: NT Kernel & System Bug check description: The kernel has detected the corruption of a critical data structure. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Mon 6/8/2020 10:16:37 AM your computer crashed or a problem was reported crash dump file: C:\WINDOWS\MEMORY.DMP This was probably caused by the following module: usbxhci.sys (USBXHCI+0x24DC) Bugcheck code: 0x139 (0x3, 0xFFFFF80579CF45A0, 0xFFFFF80579CF44F8, 0x0) Error: KERNEL_SECURITY_CHECK_FAILURE file path: C:\WINDOWS\system32\drivers\usbxhci.sys product: Microsoft® Windows® Operating System company: Microsoft Corporation description: USB XHCI Driver Bug check description: The kernel has detected the corruption of a critical data structure. The crash took place in a storage driver or controller driver. Since there is no other responsible driver detected, this could be pointing to a malfunctioning drive or corrupted disk. It's suggested that you run CHKDSK.

Android Emulator or QEMU log:

Screenshots:

Additional context

None

wcwang commented 4 years ago

Thanks for your report. From the information provided by you, the BSOD may caused by USB driver. Could you upload the crash dump file from C:\WINDOWS\Minidump\060820-15062-01.dmp for further analysis? And could you check your system environment in BIOS and try to re-install HAXM manually? Thanks.

wayne-ma commented 4 years ago

BTW, Hi @dregalia ,how did you upgrade your windows host to 2004? I noticed that my windows PC has not received the 2004 official release from Microsoft.

cornop commented 4 years ago

@wayne-ma I can't speak for @dregalia, but the latest ISO from Microsoft is on 2004: https://www.microsoft.com/en-us/software-download/windows10ISO

wayne-ma commented 4 years ago

@cornop thanks so much for providing the latest 2004 info. Yes, I just upgraded two of my windows hosts(Intel CPU: CoffeeLake i7-9700 and Sky lake i5-6300U) from 1904 to 2004 and tried many time with HAXM+ android emulator, so far I did not see the BSOD issue. Hi @dregalia ,which guest OS did you use? Android emulator? I see that you mentioned 'HAXM can't work on system without VT support'. Yes , that is the expectation as HAXM relied on Intel VT technology, you should enable the Intel VT in bios if you want to use HAXM.

DanCRichards commented 3 years ago

@dregalia Were you able to resolve this issue? I have noticed an issue with HID USB device drivers as well.

Canvee commented 2 years ago

Same issue here Dell Inspiron 7577 - i7-7700HQ