.NET SDK Create company, attributes missing

[FFRainman]

With the current version of the .NET SDK (1.0.31) the following code:

Company company = new Company();
company.name = "company_name";
company.company_id = "company_id";
company.created_at = ConvertDateTimeToUnixTimestamp(DateTime.UtcNow);
company.industry = "industry_name";
companyClient.Create(company);

Doesn't correctly set the "created_at" and "industry" properties on the company.

Even when calling update to that company those properties doesn't get set.

[kmossco]

Looking at the current code I can see that a created_at attribute is missing, but we do have an industry attribute since this PR: https://github.com/intercom/intercom-dotnet/pull/94.

Not quite sure why it isn't being set, but looking into it. 👍

[kmossco]

I can see that the problem is that you are trying to update a value that is reserved for Intercom. If you check the company Model there are two lines that are relevant here:

https://github.com/intercom/intercom-dotnet/blob/7d2dff504425daa797ceb8bf2d91af2049fa25ba/src/Intercom/Data/Company.cs#L13 https://github.com/intercom/intercom-dotnet/blob/7d2dff504425daa797ceb8bf2d91af2049fa25ba/src/Intercom/Data/Company.cs#L14

These attributes are described as this in our docs:

So the created_at is read-only and reserved for Intercom. And the remote_created_at is the timestamp you want to edit to change that in the UI. This is the API expected behaviour, so not a problem of the SDK itself. 👍

[FFRainman]

created_at should probably be set as read only then in the Company model in the .NET SDK if it's something you cannot change.

It seems to be working now, at least with the created_at being set from Intercom but setting industry doesn't do anything, the value is still set as unknown in Intercom.

[kmossco]

Hey again @FFRainman can you send me the request_id of a call you made with the industry value and where it didn't go through, as well as a snippet of code you used for it? I can investigate this further. 👍

[FFRainman]

Here is a simple code snippet from .NET, not sure where to find the request_id of the call.

Company company = new Company();
company.name = "company_name";
company.company_id = "company_id";
company.remote_created_at = ConvertDateTimeToUnixTimestamp(DateTime.UtcNow);
company.industry = "industry_name";
companyClient.Create(company);

[kmossco]

The request_id should be in the headers that we return from the server. But with this code it should be enough, looking into it! 👍

[kmossco]

Hey again @FFRainman! I did another round of testing and this seems to be working in both the old version of the library and the PR #97. This is what I tested:

class MainClass
    {
        public static long UnixTimeNow()
        {
            var timeSpan = (DateTime.UtcNow - new DateTime(1970, 1, 1, 0, 0, 0));
            return (long)timeSpan.TotalSeconds;
        }

        public static void Main(string[] args)
        {
            string TOKEN = "tokenstuff="; 
            CompanyClient companyClient = new CompanyClient(new Authentication(TOKEN));

            Company company = new Company();
            company.name = "testing_company";
            company.company_id = "5ac104331d149fc717aa69db-qualification-company";
            company.remote_created_at = UnixTimeNow();
            company.industry = "testing stuff";
            companyClient.Create(company);

            companyClient.View(company);
        }
    }

This created the following company:

Listing the remote_created_at attribute returns:

"remote_created_at": "2018-04-01T16:10:48.000Z"

Is this still not working for you? If so it's possible that there is something in your setup that isn't quite right. Feel free to reopen this if that's the case. 👍