Closed song-huang closed 2 years ago
Hey @song-huang 👋 Thank you for your contribution. So our conversation api is meant for user messages which wouldn't have a subject. You should use our messages api for admin messages since it offers more fields and flexibility. Even though your implementation works, it's not intended behaviour and could be removed. Therefore I'm going to close this PR.
Hi, @johnnynader, thanks for your explanations. I understand current issue of us, but I don't find parameter that can support our requirements via the messages api. The subject
parameter seems only work from email type message and means the subject of email. The conversation title still is empty.
Why?
Actually, we were always using
from
,body
andsubject
parameters to create a new conversation, I don't findsubject
from your latest api document.Although I don't know where and when my teammate found the
subject
parameter, but I can confirm that the parameter is available, and the the api also response with thesubject
field when request withsubject
. I also checked the conversation data from retrieve a conversation, thesubject
parameter actually is thetitle
field.How?
subject
parameter for conversation.create