intercom_custom_data helper not working

[alfmatos]

Hi,

I've setup a project with intercom-ruby and intercom-rails. The ruby part is for events, everything else is intercom-rails. However, custom data attributes using the helper do not show up on the intercom dashboard.

intercom_custom_data.user[:reports] = 5

I've tried using the key as a string "app_activated_at", and several other options, but nothing seems to work. A couple of things:

• I didn't define anything relating to custom data on the initializer, since I don't want this sent every time to the server (only on certain operations will do)

• I'm using a test app (not sure if there's any impact)

• The struct appears to be correctly filled in after calling the helper:

  #<struct user={:last_report_deleted_at=>1505810744, :last_report_created_at=>1505810746, :reports=>2}, company={}>

• I'm using devise, so the current_useris available.

• The current_user does not have any custom_data attributes afaik (not sure if that is expected)

But then nothing happens, even though the usual attributes get updated correctly.

Version info

• intercom-rails version: 0.3.5
• Rails version: 5.1.1

Expected behavior

Expected to use the helper and it would update the remote custom data attributes.

Actual behavior

No attributes get updatedm and no error is raised anywhere

Steps to reproduce

1. Add the helper calls to a controller
2. Call the controller method
3. Nothing gets updated

[alfmatos]

After further investigating, it seems that the helper des not work when followed by a redirect. Putting the helper on the index works, as it just render the index view. Putting it on a create/destroy does not, since it renders a redirect.

This works:

  def index
    intercom_custom_data.user["reports"] = 10
  end

This does not:

  def create
    @report  = Report.new
    if @report.save
      intercom_custom_data.user["reports"] = 5
      format.html { redirect_to PATH, notice: 'NOTICE' }
    end
  end