intercom / intercom-rails

The easiest way to install Intercom in a Rails app.
https://developers.intercom.io/reference
MIT License
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Error with default CSS activator on custom link (#Intercom) #353

Open igillis-clara opened 1 month ago

igillis-clara commented 1 month ago

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Version info

Expected behavior

You can use the default CSS activator (class == "Intercom") with config.inbox.style = :custom as described in the documents without issue.

Actual behavior

If you do this and navigate between pages rapidly, you'll get the following error:

VM124 {app_id}:1 Uncaught TypeError: window[g] is not a function

window[g] seems to be the DOM element with id == 'Intercom'

Steps to reproduce

  1. Set config as follows:
    config.inbox.style = :custom
    config.hide_default_launcher = true
  2. Add a link somewhere with id="Intercom"
  3. Quickly navigate between pages in your app

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