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intercom / intercom-ruby

Ruby bindings for the Intercom API
https://developers.intercom.io/reference
MIT License
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Search user by phone (other param) #460

Closed guy-bensh closed 5 years ago

guy-bensh commented 5 years ago

Currently the API has only "find" user by: id, email, user_id intercom.users.find or "find_all" with no filter (only with "created_since" filter param) intercom.users.find_all(type: 'users', ...)

I'm trying to search user by phone, therefore, my "solution" is to use the scroll functionality and "filter" the records in my code. Performance wise is very bad!

Is there a better solution that you recommend? I think you should add the option to search by other params - Index other params in your elasticsearch.

Thanks!

theandrewykim commented 5 years ago

Hi @guy-bensh Thanks for the feedback! We don't currently have a way to list or index for users by other parameters at the moment. What you're doing right now is the right way to do things.

This isn't a function of the ruby wrapper, more so a functionality of the actual API. Your feedback and any questions you have about overall API functionality, are best served by writing into our messenger at Intercom, or emailing team@intercom.com. Our Support Engineering team is happy to help you out there as well as field any feedback.