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intercom / intercom-wordpress

Intercom integration with Wordpress
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Wordpress Enqueuing is not working anymore #82

Closed fa8ster closed 7 years ago

fa8ster commented 7 years ago 

Stack trace:
#0 /public_html/wp-content/plugins/intercom/bootstrap.php(353): IdentityVerificationCalculator->__construct(Array, 'xxxxxx...', '')
#1 /wp-content/plugins/intercom/bootstrap.php(342): IntercomSnippetSettings->getRawData()
#2 /wp-content/plugins/intercom/bootstrap.php(317): IntercomSnippetSettings->json()
#3 /wp-content/plugins/intercom/bootstrap.php(296): IntercomSnippet->source()
#4 /wp-content/plugins/intercom/bootstrap.php(459): IntercomSnippet->html()
#5 /wp-includes/class-wp-hook.php(298): add_intercom_s in /wp-content/plugins/intercom/bootstrap.php on line 18```
kant01ne commented 7 years ago

Hey @fabianhenzler ! Which version of the plugin are you using ?

fa8ster commented 7 years ago

Hi @Skaelv :) I'm using the most recent one 2.5.11 with 2.5.10 everything was working fine

fa8ster commented 7 years ago

Our infrastructure support just confirmed - everything works when the plugin version 2.5.11 is disabled

kant01ne commented 7 years ago

Thanks for reporting this issue. A fix should be released pretty soon in v2.5.12

kant01ne commented 7 years ago

2.5.12 was just released with a fix for your issue. I'm closing this issue. Try to upgrade and reopen if the issue persist or if you run into another issue.

fa8ster commented 7 years ago

Updated, but same error

[14-Apr-2017 13:25:58 UTC] PHP Fatal error:  Uncaught Error: Cannot access empty property in /wp-content/plugins/intercom/bootstrap.php:20
Stack trace:
#0 /wp-content/plugins/intercom/bootstrap.php(399): IdentityVerificationCalculator->__construct(Array, 'xxxxxxx...', '')
#1 /wp-content/plugins/intercom/bootstrap.php(386): IntercomSnippetSettings->getRawData()
#2 /wp-content/plugins/intercom/bootstrap.php(357): IntercomSnippetSettings->json()
#3 /wp-content/plugins/intercom/bootstrap.php(333): IntercomSnippet->source()
#4 /wp-content/plugins/intercom/bootstrap.php(519): IntercomSnippet->html()
#5 /wp-includes/class-wp-hook.php(298): add_intercom_s in /wp-content/plugins/intercom/bootstrap.php on line 20
kant01ne commented 7 years ago

Ok I only fixed the admin page in the previous release. This PR will fix your issue. I'll let you know when 2.5.13 is released.

kant01ne commented 7 years ago

Just released the new version :crossed_fingers: Let me know :)

fa8ster commented 7 years ago 
PHP Fatal error: Uncaught Error: Cannot access empty property in /wp-content/plugins/intercom/bootstrap.php:20
Stack trace:
#0 /wp-content/plugins/intercom/bootstrap.php(399): IdentityVerificationCalculator->__construct(Array, 'xxx...', '')
#1 /wp-content/plugins/intercom/bootstrap.php(386): IntercomSnippetSettings->getRawData()
#2 /wp-content/plugins/intercom/bootstrap.php(357): IntercomSnippetSettings->json()
#3 /wp-content/plugins/intercom/bootstrap.php(333): IntercomSnippet->source()
#4 /wp-content/plugins/intercom/bootstrap.php(520): IntercomSnippet->html()
#5 /wp-includes/class-wp-hook.php(298): add_intercom_s in /wp-content/plugins/intercom/bootstrap.php on line 20

2.5.13 - Sadly no change :( Can I get you access to our system or do you want to join our skype channel?

kant01ne commented 7 years ago

Hey I'm not going to be able to fix that now so you better just revert back to 2.5.10 until we fix it for real. Thanks for your patience

fa8ster commented 7 years ago

ok :( where will I get that version? the repo has no tags

fa8ster commented 7 years ago

https://plugins.trac.wordpress.org/browser/intercom/trunk/bootstrap.php?rev=1629079

kant01ne commented 7 years ago

The new release of v2.5.14 fixes the issue @fabianhenzler .