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internityz / pe

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Explanation of addcustomer is not detailed #4

Open internityz opened 3 years ago

internityz commented 3 years ago

Did not mentioned that phone used should be unique until the user has to find it out my themselves. Unique information such as address and email can be duplicated but was not included in UG explanation

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nus-pe-bot commented 3 years ago

Team's Response

Accepted. CHIM has an error message informing the user about the duplicated customer. The severity should be very low since it is a flaw in the documentation that is purely cosmetic and does not affect the usage of CHIM.

Items for the Tester to Verify

:question: Issue severity

Team chose [severity.VeryLow] Originally [severity.Medium]

Reason for disagreement: The severity should at least be Medium. Throughout the UG, it did not mention anything regarding the phone number used to add contact being unique. Other sensitive information like name, address, and email are able to be duplicated. The UG should state the handling of this information whether they are unique or not, otherwise, it might cause confusion and inconvenience to users as they would not have any idea how the data is being logged into the app.