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internityz / pe

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Editfeature in UG is not detailed #5

Open internityz opened 3 years ago

internityz commented 3 years ago

Edit feature explanation did not include that the phone number is unique and other information such as email and address can be duplicated until the user has to find it out themselves which can hinder user experience.

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nus-pe-bot commented 3 years ago

Team's Response

Accepted. CHIM has an error message informing the user about the duplicated customer. The severity should be very low since it is a flaw in the documentation that is purely cosmetic and does not affect the usage of CHIM.

The 'Original' Bug

[The team marked this bug as a duplicate of the following bug]

Explanation of addcustomer is not detailed

Did not mentioned that phone used should be unique until the user has to find it out my themselves. Unique information such as address and email can be duplicated but was not included in UG explanation

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[original: nus-cs2103-AY2021S2/pe-interim#1073] [original labels: severity.Medium type.DocumentationBug]

Their Response to the 'Original' Bug

[This is the team's response to the above 'original' bug]

Accepted. CHIM has an error message informing the user about the duplicated customer. The severity should be very low since it is a flaw in the documentation that is purely cosmetic and does not affect the usage of CHIM.

Items for the Tester to Verify

:question: Issue duplicate status

Team chose to mark this issue as a duplicate of another issue (as explained in the Team's response above)

Reason for disagreement: [replace this with your explanation]

:question: Issue severity

Team chose [severity.VeryLow] Originally [severity.Medium]

Reason for disagreement: The severity should at least be medium. It is a flaw that would cause frequent inconvenience to new users as they would not have knowledge about the phone number being unique, and other information such as email and address can be duplicated. Hence, the user has to find it out themselves since UG did not state anything regarding this matter. However, experienced users might not have this issue and can continue to use the product.