Connection to RealVNC Enterprise?

[GoogleCodeExporter]

What steps will reproduce the problem?
1. try to connect to a host and specific port (which works when tested
using VNC Viewer on the desktop PC)

Server PC is running RealVNC Enterprise edition.

What is the expected output? What do you see instead?

It hangs for about 30 seconds or so at:
"Establishing handshake. Please wait..."

then:

Error!
VNC Connection failed.

What version of the product are you using? On what operating system?

Host PC is running WindowsXP Home. Also tested on Windows Vista Ultimate 64
bit.

VNC Server Enterprise Edition 4.4.2

Please provide any additional information below.

Is this because it's Enterprise Edition?
Otherwise should it normally work on RealVNC?

Thanks

Original issue reported on code.google.com by nvai...@gmail.com on 8 Jan 2009 at 12:38

• Merged into: #69

[GoogleCodeExporter]

Hmmm.  I have not played with RealVNC Enterprise Edition.  I just tested RealVNC
4.1.3 Free edition on XP and it worked fine.

Original comment by James.Mo...@gmail.com on 9 Jan 2009 at 3:24

[GoogleCodeExporter]

It will work with VNC Enterprise if you disable the Encryption.

Original comment by dami...@gmail.com on 13 Jan 2009 at 5:08

[GoogleCodeExporter]

I can't connect to my realvnc enterprise edition as well.  4.4.2  tried 
encryption
off but it simply isn't working.  I get VNC connection failed

Original comment by chris.ch...@gmail.com on 1 Feb 2009 at 2:01

[GoogleCodeExporter]

I also tried with encryption off and it still doesn't work. 

Original comment by nvai...@gmail.com on 1 Feb 2009 at 2:50

[GoogleCodeExporter]

updated to 0131 but still not compatiable with realvnc

Original comment by chris.ch...@gmail.com on 2 Feb 2009 at 1:33

[GoogleCodeExporter]

I figured out the issue, at least on my end.  If you have realVNC set to either
Windows Log In or VNC Password with a VIEW and ADMIN separated, it causes this 
issue.
 I first though NICK = Username but it isn't.   Basically this application needs a
User Name prompt available for the VNC's that requires both User/Pass...maybe 
create
one more row with user and have a check box on or off for it?

Original comment by chris.ch...@gmail.com on 2 Feb 2009 at 5:29

[GoogleCodeExporter]

So were you able to get it to work by putting USER/PASSWORD in the password 
field? 
or did you have to change the server config not to ask for both?

Original comment by googlec...@antlersoft.com on 3 Feb 2009 at 6:08

[GoogleCodeExporter]

You can't have any username for it to work, at least with the versions that are 
out
now.  Basically you need to set your VNC client to a password only log in....

In other words, you can't have a ADMIN and VIEW ONLY / LIMITED ACCESS on and 
even if
you set it to just an ADMIN mode, any VNC clients that uses combination of 
USER/PASS
will not work with this viewer.  It has to be PASSWORD input only.   This needs 
to be
fixed in my opinion

Original comment by bema...@gmail.com on 6 Feb 2009 at 6:49

[GoogleCodeExporter]

Having researched the issue, it looks like we'll never be able to work with 
RealVNC
Enterprise with Windows Authentication, although VNC authentication will work. 
Windows authentication uses a proprietary protocol.  I've created a FAQ wiki 
page and
this is discussed.

If more info comes to light, we can re-open this issue.

Original comment by googlec...@antlersoft.com on 10 Feb 2009 at 7:15

• Changed state: WontFix

[GoogleCodeExporter]

@http://code.google.com/u/@VhVWRlBYAhRFVwl8/

It won't work with VNC Authentication mode either if you have a ADMIN and a 
VIEW ONLY mode set to it.  It will 
only work if you have an ADMIN mode ONLY set up.  This is because, by having 
ADMIN and VIEW, the application 
creates two users for each property (that being user: Admin for ADMIn and user: 
ViewOnly for VIEW)

Original comment by chris.ch...@gmail.com on 10 Feb 2009 at 7:20

[GoogleCodeExporter]

So... I downloaded RealVNC free edition and I have the android VNC running.. I 
typed
in my IP address for my comp, which on LAN would be 192.168.0.2.. then I typed 
in a
username which is normal, and password which I put on the server the same.. But 
it
never connects... My Gmote connects no problem...

Original comment by dougjste...@gmail.com on 8 Apr 2009 at 7:42

[GoogleCodeExporter]

So... I downloaded RealVNC free edition and I have the android VNC running.. I 
typed
in my IP address for my comp, which on LAN would be 192.168.0.2.. then I typed 
in a
username which is normal, and password which I put on the server the same.. But 
it
never connects... My Gmote connects no problem...

Original comment by dougjste...@gmail.com on 8 Apr 2009 at 8:00

[GoogleCodeExporter]

Same problem, I can't connect with RealVNC Ent. Edition :(

Original comment by dubtc...@gmail.com on 2 Aug 2010 at 5:02

[GoogleCodeExporter]

Merge with RealVnc encryption support issue so all tracked in one place

Original comment by googlec...@antlersoft.com on 2 Aug 2010 at 7:12

• Changed state: Duplicate