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intoxstudio / content-aware-sidebars

WordPress Plugin to create and display custom sidebars according to the content being viewed. Fast and powerful.
https://dev.institute/wordpress-sidebars/
GNU General Public License v3.0
24 stars 3 forks source link

After updating to 3.5 all the widgets –within (Content Aware) sidebars– are gone. #7

Closed diegocanal closed 7 years ago

diegocanal commented 7 years ago

Hi! Please let me know what information I should include to properly report the issue.

intoxstudio commented 7 years ago

Could you please provide the WordPress version and PHP version? And is it only the widgets that dissappeared, the sidebars still exist as they were?

Perhaps the widgets have been moved to "Inactive Widgets" for some reason, try navigating to Appearance > Widgets:

https://gyazo.com/1c98994601f282019f4751da43647615

diegocanal commented 7 years ago

Thanks for your prompt response.

WP version: 4.7.3 PHP version: 7.0.15

Within the backend everything looks OK (widgets, sidebars, plugin settings)...the problem is only within the frontend, the widgets that should be placed ("replaced") by Content-Aware-Sidebars are gone.

As I said, the widgets have not been moved to "Inactive Widgets" they are where they are supposed to be.

I would be willing to send you credentials to get access to the backend in case you wanted to take a look by yourself...or if you prefer some screenshots just let me know.

intoxstudio commented 7 years ago

Could you send the credentials via https://dev.institute/contact/? Then I will take a look. I cannot reproduce the problem you are describing.

diegocanal commented 7 years ago

Credentials sent. Thanks!