Open tmorrell opened 2 years ago
This issue was automatically marked as stale.
This issue was automatically marked as stale.
This issue was automatically marked as stale.
FYI @slint this is likely to cause a lot of support requests when Zenodo migrates. We’ve had a decent number with both our v9 and v12 instances and the resulting drafts are very broken. It’s easy to run the script to clear the pending uploads, but without it being an option in the UI it becomes an annoyance for support.
Thanks for bumping this up, indeed it would probably become a major issue for support if we had to deal with these. We'll take into the current pre-launch sprint as high priority, so you should expect a fix this or next week :)
Awesome! Our clearance script is https://github.com/caltechlibrary/caltechauthors/blob/main/scripts/clear_uploads.py, though the team will probably come up with something more elegant.
Since this was a high priority
a year ago - what's the status of this?
By the way, the same can be provoked when uploading a (lager) file and while the file is uploading clicking the browser's back-button.
Package version (if known): v9.1
Describe the bug
If upload of a file through the deposit form fails due to a network interruption or some other issue, there is no way for the user to recover. The pending upload cannot be cleared, and the record cannot be published. This can only be resolved by using the API to delete the pending uploads.
Steps to Reproduce
I do not have a good way to interrupt an upload in process. This issue happens for us infrequently with larger files.
Expected behavior
Users should be able to clear pending uploads from the uploader.
Screenshots (if applicable)
Additional context