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invernyx / smartcars-3-bugs

The bug tracker for the smartCARS 3 application
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[BUG] - Flight Tracking Didn't Detect Takeoff #373

Open BossOfGames opened 5 months ago

BossOfGames commented 5 months ago

Describe the bug

One of our users experienced an issue where he flew the whole flight, however smartCARS got stuck in the Taxi state for the entire flight.

How do you reproduce this bug?

  1. Start a flight like normal
  2. May be related to MSFS and the Learjet 35A

Expected behavior

Flight States would properly show the states changed, however they have not.

Screenshots

The following is screenshots of the user's logs after the flight was completed, and he couldn't submit the flight.

Screenshot_2024-01-16_101810 Screenshot_2024-01-16_101653

Operating system

N/A

Community airline

Spark Virtual Airlines

smartCARS Version

3.1.1

Plugins installed

phpvms7-native-flight-center, logbook, chat, flight-tracking

Additional context

I have attached the complete telemetry as reported to the server for the entire duration of the PIREP. ErrorPirepTelemetry.csv

GenericNerd commented 5 months ago

Has this happened since?

BossOfGames commented 5 months ago

I don't think it has, but that user has not flown in a while either.

I will check with them.

GenericNerd commented 4 months ago

I'll close this since there hasn't been a reply, but feel free to mention me and I'll reopen this if you get a response.

BossOfGames commented 4 months ago

Hey this actually came up with another pilot yesterday. Their hours logged as 0 when they flew the whole flight according to the telemetry I have.

This seems to be a once in a blue moon type of problem. They were using MSFS.