Missing Ring Event as datapoint

[Wondermusic]

Describe the bug
There is no Event "Ding", just Motion

To Reproduce
Steps to reproduce the behavior:

1. Go to Objects View -> doorbell_xxxxxx -> Events
2. See missing Ding or Ring. There is just the Event motion

Screenshots & Logfiles

Versions:

• Adapter version: 3.1.3
• JS-Controller version: 4.0.23
• Node version: 16.16.0
• Operating system: Ubuntu 22.04

[brunsheinz]

Ich wäre auch mit 5 € dabei , wohin ? über Paypal?

[Wondermusic]

Ich wäre auch mit 5 € dabei , wohin ? über Paypal?

Danke für die Spendenbereitschaft. :-) Aber immer ruhig mit den jungen Hühnern... lach Wir warten mal 2-3 Tage und schauen wie viele sich beteiligen wollen und ob @theimo1221 überhaupt damit einverstanden ist. Der Black Friday Verkauf geht ja noch 5 Tage...

Momentan hätten wir 25,- Euro zusammen.

[alex-meyus]

Dabei. +5 Euro

[Loctit3]

Dabei +5€

[theimo1221]

Good Morning Guys,

While this is very kind of you it does come with some expectations on your side. Yes a ring doorbell would help me looking further into this and I definitely would, but there are two worst case scenarios for you guys:

• the events firing properly in my instance, which would bring us back to square 1.
• it could result in me confirming that the API we use ( https://github.com/dgreif/ring ) does not trigger the event properly (be it an issue of them or even higher up the chain ring themselves), so I could only open an issue there.

But I'm eager to try it, so I'll even fill up the missing amount from my side to buy it🙂

This is the paypal fundraiser link to contribute: https://www.paypal.com/pools/c/8PgROKsJau

Best regards

Thiemo

[denjo82]

So ich hab jetzt 10€ gespendet, bedeutet wenn alle mit machen sind die 40€ erreicht

[exaware]

I think, before Thiemo buying a Ring Bell, everyone should write their Ring Bell Version. Maybe only a specific variant of Ring Bell has this problem. I make the beginning. I have:

Video Doorbell Wired

[Loctit3]

Ring Video Doorbell (2. Generation)

[denjo82]

Doorbell pro 2

[muehle79]

Doorbell (3.Generation)

[theimo1221]

Ring Video Doorbell (2. Generation)

As this has a battery as well (easier development at desk) I added 20€ as well

[Ceel84]

Ring wired

[alex-meyus]

Ring wired

[Ceel84]

I donate 5€

[Wondermusic]

Ich habe die Doorbell Wired.

Ziel erreicht für die Ring Video Doorbell 2... 👍

[heikowe]

Ring Video Doorbell (4.Generation)

[denjo1982]

kann es jemand bestätigen das die 3.0.1 version sich nicht mehr starten lässt, die neue version 3.1.9 funktioniert leider auch nur einmal. dann muss man den key wieder erneuern

[Voggl93]

3.0.1 läuft bei mir ohne Probleme.

[denjo1982]

welches node.js hast du drauf??

[Voggl93]

Aktuell 16.18.0

[denjo1982]

NPM 8.19.2 js: 4.0.23 Node.js: v16.18.1

bekomme ihn nicht zum laufen

[heikowe]

ja, 3.0.1 (und auch neuere) scheinen nicht mit node 16.x zu laufen. Und dafür die node version downgraden ist natürlich auch nicht so schön

[denjo1982]

ich musste gestern mein system neu aufsetzten und vorher lief er perfekt. wundert mich alles irgendwie

[heikowe]

hattest du vorher eine node Version < 16 ? und welche hast Du jetzt? Also bei mir laufen alle Versionen vom ring adapter bis auf die aktuellste nicht mit node 16

[denjo1982]

ja hatte ich, mein system halte ich immer aktuell

[Voggl93]

Also ich habe Node.js 16.18.0 Npm 8.19.2

Und 3.0.1 läuft problemlos

[heikowe]

Node.JS 16.18.1 NPM 8.19.2

Bei der Adapter Version 3.0.1 (und allen weiteren bis auf die neueste) erhalte ich diesen Fehler:

`

host.iobroker	2022-11-30 11:25:59.696	error	instance system.adapter.ring.0 terminated with code 1 (JS_CONTROLLER_STOPPED)
host.iobroker	2022-11-30 11:25:59.696	error	Caught by controller[0]: code: 'ERR_PACKAGE_PATH_NOT_EXPORTED'
host.iobroker	2022-11-30 11:25:59.696	error	Caught by controller[0]: at require (node:internal/modules/cjs/helpers:103:18)
host.iobroker	2022-11-30 11:25:59.696	error	Caught by controller[0]: at Module.require (node:internal/modules/cjs/loader:1057:19)
host.iobroker	2022-11-30 11:25:59.695	error	Caught by controller[0]: at Function.Module._resolveFilename (node:internal/modules/cjs/loader:971:27)
host.iobroker	2022-11-30 11:25:59.695	error	Caught by controller[0]: at resolveExports (node:internal/modules/cjs/loader:522:36)
host.iobroker	2022-11-30 11:25:59.695	error	Caught by controller[0]: at throwExportsNotFound (node:internal/modules/esm/resolve:365:9)
host.iobroker	2022-11-30 11:25:59.696	error	Caught by controller[0]: at Object. (/opt/iobroker/node_modules/iobroker.ring/build/lib/ringApiClient.js:7:15) {
host.iobroker	2022-11-30 11:25:59.696	error	Caught by controller[0]: }
host.iobroker	2022-11-30 11:25:59.695	error	Caught by controller[0]: at new NodeError (node:internal/errors:387:5)
host.iobroker	2022-11-30 11:25:59.695	error	Caught by controller[0]: at packageExportsResolve (node:internal/modules/esm/resolve:649:3)
host.iobroker	2022-11-30 11:25:59.695	error	Caught by controller[0]: at Function.Module._findPath (node:internal/modules/cjs/loader:562:31)
host.iobroker	2022-11-30 11:25:59.695	error	Caught by controller[0]: at Function.Module._load (node:internal/modules/cjs/loader:833:27)

`

[denjo1982]

welchen js-controller habt ihr drauf?

[denjo1982]

also bei mir laüft sogar nur die github version, da ist irgendwo ein fehler ich weiß leider nur nicht wo. an node js 16 liegt es nicht

[Captain-patty]

Bei mir läuft gar keine Version, nicht einmal die 3.0.1. Bei mir taucht der State "ring" einfach nicht mehr auf. :(

[theimo1221]

Some deletes, as this is an issue thread about ring adapter and not a forum about other adapter

Thanks to you guys I recieved my doorbell. And what should I say, I get Doorbell Events:

With 3.2.1 I made a slight change to order of setting doorbell state and starting the recording and increased the log depth.

So with Loglevel Debug you should get a debug message like:

Device xxxxx ("Arbeitszimmer"): Recieved Doorbell Event ({ ding: { streaming_protocol: 'ring_media_server', created_at: '2022-12-02T16:20:21.539Z', e2ee_method: 0, location_id: 'xxxxxx', device_name: 'Arbeitszimmer', doorbot_id: xxxx, e2ee_enabled: false, streaming_data_hash: 'sh-v1|tGE9I-9ZpynQdmZC1WcNwC..`

[denjo1982]

how do I install the 3.2.1???

[theimo1221]

how do I install the 3.2.1???

Either by changing npm version or by install from github option

[theimo1221]

@Wondermusic, @muehle79, @Loctit3, @brunsheinz, @exaware Does 3.2.1 work on your instances?

[denjo1982]

3.2.1 is green, so connected. the token is new. objects are also there, but nothing is updated when the bell rings.

[exaware]

After installing version 3.2.1 the events update only one time, same like at version 3.1.3. Motion, doorbell, snapshot and livestream work only one time.

[theimo1221]

I just went into my office and pressed the doorbell button and got the state and event immediatly again....

[Loctit3]

3.2.1 instant connection first trys with doorbell press event worked perfect

[theimo1221]

I have another idea what the issue might be:

@denjo1982 and @exaware what is your iobroker hostname? https://github.com/iobroker-community-adapters/ioBroker.ring/blob/master/src/lib/ringApiClient.ts#L40-L46

As mine is definitly unique due to own domain iobroker.xxxxxx.com

[exaware]

My iobroker hostname is VM-IOBROKER Maybe the '-' in the hostname is the problem?

[denjo1982]

it works for me but only once with a large delay

[exaware]

I tried with another hostname, same behavior. Or do you mean iobroker host name?

[theimo1221]

@denjo1982 @exaware Could you guys give me some info about your setup

• Ring Protect Abo active?
• Smartphone: iPhone or Android?
• Ring Notifications Turned on?
• Fresh Refresh Token before adapter installation?
• Do you have other cameras and recieve motion events on them?
• Is your ring account connect to any other services?
• Doorbell Settings:

[Voggl93]

So it seems @theimo1221 it has something to do with the Hostname. I've installed 3.2.1 and it didn't work. Updated/Changed the Hostname and now events are triggering. Ding and Motion are working. I've tested this 3 times in a row now an everytime somethig triggered.

[exaware]

My iobroker running into a Proxmox VM. Now I have changed the hostname of the VM and the hostname of iobroker. I didn't know that iobroker has a own hostname, really crazy. Now it's working with 3.2.1.

My old iobroker hostname was ioBroker. Here is the place I changed the hostname of iobroker:

[Voggl93]

@exaware same for me. Proxmox VM and old Hostname was standard ioBroker. Now everything is running as it should

[heikowe]

But why is the default Hostname "iobroker" not working with the Ring Adapter? Would be great to get a fixed new Version working with all Hostnames.

[theimo1221]

But why is the default Hostname "iobroker" not working with the Ring Adapter? Would be great to get a fixed new Version working with all Hostnames.

In my opinion there might be an easy reason for this:

The API want's a systemID to have a better identification for the counterpart accessing it (e.g. the installed ring app with a random id on a specific phone). If now some hundred systems register with the same system id 'iobroker.ring' it is easy for them to block all of us.

I'll take a look on how to give every system a unique/random id to mitigate this as well

[denjo82]

How was that with the 3.0.1 version, it worked wonderfully there?

[Wondermusic]

@theimo1221 Sorry, I am on a business trip. I'll try as fast as I can.

Ring Protect Abo active? Yes

Smartphone: iPhone or Android? Android

Ring Notifications Turned on? Yes

Fresh Refresh Token before adapter installation? Last Time when I changed to 3.1.9? No, after Inst.

Do you have other cameras and recieve motion events on them? No

Is your ring account connect to any other services? No

Doorbell Settings: