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Official plugins for Capacitor ⚡️
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@capacitor/camera: Photo Picker from Gallery not working in VM_Ware(Airwatch) MDM. #2176

Closed KartikDang closed 1 month ago

KartikDang commented 2 months ago

Bug Report

Plugin(s)

Capacitor Camera Plugin: V5.0.8

Capacitor Version

Latest Dependencies:

@capacitor/cli: 6.1.2 @capacitor/core: 6.1.2 @capacitor/android: 6.1.2 @capacitor/ios: 6.1.2

Installed Dependencies:

@capacitor/ios: not installed @capacitor/cli: 5.6.0 @capacitor/android: 5.6.0 @capacitor/core: 5.6.0

Platform(s)

Android

Current Behavior

We are experiencing an issue with our mobile application where users are unable to upload photos from the gallery when the app is deployed via a Mobile Device Management (MDM) system: VM-Ware(Airwatch). The issue does not occur when the app is run outside the MDM environment.

Expected Behavior

The app should successfully upload images from both the camera and gallery, even when deployed through MDM.

Code Reproduction

  1. Create a test app using the Capacitor library with image upload functionality from both camera and gallery.
  2. Deploy the app on a device without MDM and verify that image upload from both camera and gallery works.
  3. Deploy the same app through Airwatch.
  4. Try to upload an image from the gallery.

Other Technical Details

  1. We are also not able to fetch any error message, the error JSON is empty

Additional Context

  1. The issue does not occur when the app is not deployed through MDM.
  2. All relevant permissions for gallery access have been confirmed to be enabled.
Ionitron commented 2 months ago

This issue needs more information before it can be addressed. In particular, the reporter needs to provide a minimal sample app that demonstrates the issue. If no sample app is provided within 15 days, the issue will be closed.

Please see the Contributing Guide for how to create a Sample App.

Thanks! Ionitron 💙

Ionitron commented 1 month ago

It looks like this issue didn't get the information it needed, so I'll close it for now. If I made a mistake, sorry! I am just a bot.

Have a great day! Ionitron 💙

ionitron-bot[bot] commented 1 month ago

Thanks for the issue! This issue is being locked to prevent comments that are not relevant to the original issue. If this is still an issue with the latest version of the plugin, please create a new issue and ensure the template is fully filled out.